Enjoyed everything

전반적인 서비스 좋았습니다.

Very good costumer service

L'hôtel est propre et les chambres bien entretenues, ce qui est très appréciable. Cependant, j'ai été surpris de trouver un seul oreiller dans une chambre réservée pour deux personnes. Malgré ma demande auprès du réceptionniste, aucun oreiller supplémentaire ne m'a été fourni. Cela a quelque peu impacté mon confort durant la nuit. Une meilleure attention à ce genre de détails améliorerait vraiment l'expérience client.

Très pratique à côté de l’aéroport de Charles de Gaule. Personnel sympathique. Le restaurant de l’hôtel est ouvert jusqu’à tard ce qui est pratique. Il y a un buffet. Le seul bémol nous avons choisi et hôtel pour la navette et le samedi matin quand nous demandons la navette à la réception on nous dit qu elle s arrête à 9h.

good

Le chauffage qui ne donne pas en plein hiver !!!! Pas possible ! Chambre 004

Hôtel proche de l'aéroport pour y rester la nuit avant ou après un vol.

Only spent one night. Room was clean and comfortable but my son left his electric toothbrush behind and even after a few emails, no reply

Bon accueil, chambre très correct, propre et confortable.

Lovely staff and good customer service.

The room was dirty and smelt like sewage

Hôtel pratique,l'un des plus proches de CDG, rapidité des transferts hôtel aéroport

Information provided was wrong, no shuttle available , it’s just a public bus that stops after 09:00 am Instruction received to the the transit was wrong quai B3 instead of E2 Carpet is dirty , limited shower supplies, even your water you have to buy it , they just have a fountain at the main floor Do not recommend the place and if I give it one star it’s just for the staff at the front , she was sorry but couldn’t help

Un tapis de la chambre d’une saleté degoutante

Was good

The staff were great, and the common spaces were nice, but my room (though tidy) was also filthy. I've never stayed in a hotel room with carpet floors so dirty that I wanted to keep my shoes on the entire time. They advertise a hotel shuttle, but it's not included and costs extra. I was thoroughly disappointed overall.

Nous avons réservé 2 nuits. Le deuxième jour nous n’avions une serviette pour 2 et pas de tapis de bain. De plus les toilettes avait un problème de chasse d’eau

Poor customer service and rooms were lacking the basic necessities.

The hotel was what I expected for the price.The front desk staff were great, though I had to wait 25 minutes to check in given the line. The common areas had a very friendly, welcoming vibe. They had a large dining area with a dinner buffet still available when I arrived around 10:30 PM and a breakfast buffet out early this morning when I left at 6:15 AM. Both cost extra. (The breakfast was 15 euros.) Unfortunately, the hallways and rooms were shabby. While the linens and bathroom were clean, the rug in the room was filthy and stained. Ask about the airport shuttle. I reserved it in advance for 7 euros. It was convenient and came promptly. I could have taken a public bus with the stop just across the street, but it wouId have taken about 15 - 20 minutes. The hotel was serviceable and convenient for an inexpensive airport stay over.