Hôtel très bien situé, près du centre historique de Lille. Chambre très confortable, mais la ventilation de la salle de bains est beaucoup trop bruyante. Bar très sympa, proposant de très bons cocktails

All round very comfortable accommodation in a very good location, would have rated higher if there hadn’t been a drains smell in the bathroom

Lovely large room, great bath, helpful staff, lift area a little tired looking Great location, we walked from the station. 10 minutes, great for shopping in Lille Breakfast was good, buffet style everything you need, tea was terrible though so if you are English take some tea bags!

We were disappointed with our stay overall and didn't feel this was a four-star hotel. We received emails in advance welcoming us and we completed the necessary information ahead of arrival and check-in. We also received an email inviting us to book their restaurant for dinner, which we did and were really looking forward to it. On arrival we were informed that the restaurant would be closed all weekend, even though we received an email from the hotel and booked a table through their link. The room was spacious and the bed was comfortable but there were no slippers and it wasn't very soundproof, so we could hear the street noise. The breakfast on our first morning was very good with a lot of choice but they ran out of a few food choices on our second morning, even yoghurt, which was surprising and again disappointing. Most the staff members were friendly and helpful and were doing their best during difficult moments like the food running out, but some didn't seem very well trained or knowledgeable. The lobby, bar and outdoor courtyard were comfortable areas to relax. The hotel's location was a conveniently short walk to/from the Eurostar station. Despite a few positives we probably wouldn't stay here again and we wouldn't recommend this hotel to our friends.

Would recommend. Nice rooms, great staff, good location.

Séjour de deux nuits dans cet établissement. chambre très spacieuse et lit super grand et bien confortable. Nous avons ete super bien accueillis a la brasserie Ma Reine. Excellente nourriture et service. Une seule petite remarque et un point à améliorer, l’odeur de canalisations est très désagréable parfois, l’aération de la salle de bain et des toilettes n’était vraiment pas optimales. Pensez aussi à nettoyer les encadrures des fenêtres car toiles d’arraignees presentes. sinon je recommande quand même et nous y reviendrons. Félicitations au designer de l’hôtel, la déco est un pur enchantement et invitation a l’exotisme et au voyage

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Outstanding property. One of the best hotels I have ever stayed in.

This is a lovely hotel, right in the centre of the city. The rooms seemed a little small, but for the price, more than fair. The staff are really fantastic and the bar and restaurant were great too.

Fantastic hotel in a great location, super friendly and helpful staff. Very comfortable beds and delicious breakfast. Location perfect for walking around Lille. Overall a great experience

Thanks.

Great location, nice staff, very clean

Nice hotel and good location - very poor room - apparently 2 comfort rooms are designed for reduced mobility guests - located on ground floor next to internal courtyard- no view, small space, bathroom / wet room had poor drainage - not good

Staff was extremely pleasant and accommodating, even helped me with translating. An unbelievable stay while I cheered on the USA men's basketball team!

Accueil tardif mais de très bonne qualité Consommation mini bar et café offerte Chambre accueillantes Literie de qualité Éclairage de façade toute la nuit en contradiction avec les promesses d’eco responsabilité Quelques ampoules manquantes dans la chambre

Chiara at Reception was just wonderful and gave a full overview of the must see places with the map. She really made our stay. The barmen were great too. Everything was wonderful in the hotel. Rooms were super comfortable and spotless. Will stay again.

Ck in was awful 2 men just did not care. Later 2 women were very nice .had to wait over 2 hours for room.

People and property. Well located.

Excellent location - wonderful staff - walkable to surrounding attraction

Très bel accueil, le personnel est au petit soin, très beau décor de la chambre jusqu’aux restaurants. Le petit déjeuner est de qualité avec des produits frais et goûteux.