직원도 친절하고 시설과 청결도 등 전반적으로 좋았음. 다만 방 온도 조절이 잘 안돼서 감기 걸릴 뻔했음. 유료주차장 입구가 좁았음.

찾아가는데 너무 고생을 했다 친절하누사람을 만나 그 사람이 프랑스어로 다른 사람들에게 물어봐주고 우리를 데려다 주어서 도착할 수 있었고 그로 인한 피로로 루앙을 제대로 보지 못했다

Très bon accueil hôtel très bien placé à une quinzaine de minutes à pied du centre-ville. La literie était confortable, chambre propre

Bra hotell och ett rent rum

Très bien

Point de vue hôtel bien mais restaurant nul.

Hôtel très bien situé à 5-10min à pied du centre. Le parking est un plus et possibilité de recharger son véhicule. Merci à Yacine pour son accueil.

Manque de rangement dans la salle de bain et sèche cheveux suspendu à la porte, pare douche trop petit, gros problèmes à la restauration

The restaurant is great—delicious food and a breakfast buffet with plenty of options to kick-start your morning. The staff? Friendly. But there's an interesting duality to this place: you've got the Ibis side and the Mercure side. I never ventured over to the Mercure part, but it seemed to attract a lively professional crowd as well as some older guests. I wouldn't be surprised if that was their main bread and butter. Meanwhile, the Ibis side—where we stayed—had this trendy ghost town vibe. Like once upon a time it was hip and full of life until covid sucked the air out of it's lungs. Now there are merely relics of colorful vinyl seats, a bar/reception area, and a foos balls table from the old days when hipsters and backpackers frequented it's halls to get a good night's sleep. I don't know... It was October. Maybe it’s more of a summer hotspot, because it felt like we had the entire wing to ourselves. Now, let's talk about Room 120. The funk in that bathroom? Whew! Oh, it was undeniable and unbelievable. No ventilation, no windows, and it reeked of mildew. The bedroom needed some walls patched and a little paint. Nothing crazy but it was absolutely in need of some TLC. Why didn’t we complain? Well, it was cheap, and we only had to deal with it for two nights. Plus, we were just using the room to sleep. But, note to future self: if we stay at another Ibis, we're definitely speaking up!

The property needs attention to some in room details. Our room had a completely non-functional air conditioning unit and it took me a lot to convince the reception to come up and understand the issue before entertaining their suggestions of keeping windows open! On top of that the bathroom was flooding due to lack of proper sealing on the shower partition wall. Otherwise it was ok for one night in Rouen.

Easy check in, friendly staff, easy walk to attractions.

Séjour très agréable, excellente literie, bonne pression d'eau et chambre très calme, bref j'ai super bien dormi et le personnel super sympa ! De plus je suis allé en marchant jusqu'a la cathédrale et il y a plein de restos de qualité a proximité. En bref Je recommande !

Convenient

Service courtois. Personnel avenant et gentil. Excellent petit déjeuner.

The location was great. Everything else about the hotel and room was about maximum profit. The room was clean and comfortable, but below standard in terms of a typical hotel. No in room coffee, water, no drawers so everything had to be on shelves, not allowed to control heat or a/c. Don't go out at night unless you like being approached by hookers. Not a good value because parking, breakfast, coffee, water, all were at extra cost. I would not stay here again.

The Room Card said there was room service, but the menu was not only out of date (azlthough it didnt say so) but the picing had more than doubled. Instead of honouring this we were told they would speak tp spmone. The two hotels have combined but there was no signage to say so, which meant looking fo Ibis reception, which was in the Mercure Hotel. As regular visitors here, it was very disappointing, although domr og thr dtsff were the same and very good.

No air con the room so a very poor nights sleep!

The staff on the front desk were welcoming, helpful, and professional.

Retour de vacances toujours agréable de s’arrêter dans cette belle ville qui est Rouen.Nous avons été agréablement surpris que nous pouvions déjeuner dans l’espace réservé à l’hôtel Mercure qui dispose de la plus grande cloche à fromages du monde 😊😊

Preisgünstige Zimmer, hervorragendes Frühstücksbufett, freundliche Mitarbeiter, zentrale Lage - sehr zu empfehlen!