소티스 호텔 케망 자카르타

I have a good experience overall, especially with the administration process from check-in until check-out has a high flexibility process, I have forgotten to give the key back to the reception when check-out, while I'm already at the office, and they give me a solution to coming back to the hotel after office hours to give the key back, which I think that a simple solution with saving so much time for me. And I want to give a compliment to Mr Adrian at the front office, taking care of my administration process very well from check-in until check-out, also accompanied by the key problems. Mr Adrian also gives an extra service even if it's only a simple thing, but it matters. Overall I liked this hotel and everything works fine, but I have a recommendation, maybe the room needs to be installed with full carpet, it will feel more luxurious and warm, which can level up the guest experience. Thank you Sotis hotel, see you on another staycation.