에어콘이 중앙 통제에 의해서 작동하는 것 빼고는 대체적으로 매우 만족합니다. 호텔 직원들도 매우 친절하게 대해주셔서 좋습니다.

Our room was in an adjacent connected building that you had to take stairs to get to. The doorlock from inside our room was not working. When i mentioned to Reception that we did not feel safe not locking the door from inside, they said they wouldn’t be able to do anything that evening, and we would have to wait till tomorrow for a room swap or lock fix. Neither was followed up with the following day, and since it was your last day, we eagerly just waited to check out of this hotel. We did not get proper sleep both nights since the door was unlockable/unchainable from inside. The hotel offered breakfast, but the waiters would only bring coffee to italian speaking guests. When my wife politely asked for coffee in english (seeing other guests on both sides of our table get offered coffee by the waiters), the waiter rudely pointed her to the coffee machine. I will never stay at this hotel again. We stayed at 3 other hotels (comparable to this hotel) in different cities during our same Italy trip, and their services were all good.

very close from train station, clean, nice breakfast.

Found the staff in reception not helpful and not friendly!! No milk in the room for tea & coffee Thin walls so very noisy hearing the lift outside the room plus next door showering & could hear every time they spoke early in the morning Asked for ONE bottle of water & had to pay Paint on ceiling in shower room had just been touched up & looked all patchy TV in room had no English channels Roof top swimming pool was in the building next door! The room was vey spacious though which was good and breakfast was ok

Excellent

Meget skuffende ophold, bookede værelse på Boston. , men fik et værelse på nabo hotellet , som de samarbejder med Billeder af værelset svarer slet ikke til virkeligheden , kedeligt og meget slidt værelse Poolen var også en stor skuffelse, ligger i en helt tredje bygning , på taget af en nærmest Tom bygning Meget lille pool, hvor der ikke var et eneste sted med skygge , og det var 35 gr, så ikke et sted man kunne holde ud at være Det eneste gode er personalet der var søde og hjælpsomme Vil aldrig anbefale det til nogen

Good quality for price

Bra läge mellan Pisa och Florens.

Une nuit pour une escale qui nous a agréablement plu, où le personnel est à votre écoute avec bienveillance et discrétion. Nous reviendrons sans hésiter !

Room was old but clean. The pool was nice with a view. For the price we got it, we feel it was good value for the money but photos look better than reality. Breakfast was a pleasant surprise with many options in comparison to other hotels we stayed in Italy.

Ottimo Hotel,personale gentilissimo,camere moderne e funzionali,super colazione

Ottima colazione e materasso comodissimo!

Hotel bello, molto curato. Camera confortevole e silenziosa, bagno comodo e pulito. Colazione eccellente, personale gentile, sorridente, attento al cliente. Bravi davvero!

Ambiente pulito, personale cordiale, camera spaziosa

Overall it was a good experience. The staff was nice and the room was comfortable enough.

Notte per lavoro,ho apprezzato tantissimo la comodità del materasso e la colazione super.

Se você estiver de passagem para Firenze e de carro recomendo a cidade e o hotel. Apenas 44km de Firenze, cidade pequena, tranquila e bem agradável. O hotel é estilo familar - pequeno, mas muito acolhedor. Café da manhã excelente. Estacionamento na rua pago e bem tranquilo ou do próprio hotel.

Ottima struttura in centro a Montecatini. Personale gentile e ottima la prima colazione come il rapporto qualità/ prezzo.

Appalling customer service. Waiting staffs attitude was abrupt and disrespectful. Worst customer service I have ever experienced. So much so that we left a day early. Miserable horrible staff especially the waitress that works on the breakfast buffet who actually accused me of taking a breakfast side plate! Additionally the abusive abrupt head waiter that brought out the buffet food was unprofessional and raised his voice to me across the dining area. Couldn’t wait to leave Boston Hotel, left a day earlier than booked, Would never stay there again and definitely wouldn’t recommend for others to stay.

Personal de recepción muy amables, los camareros correctos. Ambiente tranquilo.