타치바나야

とても居心地のよい宿でした

駐車場が150mくらい離れた所にありますが、ホテルの車で送迎して

Beautiful location, outstanding tatami room with good en suite bathroom facilities, and extremely friendly staff. Wifi connection in room was very weak (had to go to hall to connect). Not many English-speaking staff but made do with Google-translate. Would have appreciated food/snack options in bar but bought snacks at well-stocked gift store and small snack outlet on street where they have nice hot spring foot baths next to the river. The garden is beautiful and the private onsen was excellent. Probably easiest to visit by car (plentiful space in their off site parking lot); the train option would be cumbersome. Beautiful rose garden associated with the shrine up the hill; in full bloom at the end of June. Small restaurants nearby.

very nice hotel, what a perfect stay, highly recommended this iconic hotel

Hotel eccezionale, con possibilità di prenotare stanze con servizio di bagno caldo (onsen) in stanza. La nostra camera aveva un affaccio diretto sul delizioso laghetto con carpe e anatre (e ranocchie che ci hanno fatto compagnia tutta notte). Consiglio di prenotare con servizio di cena e colazione inclusi, in quanto nelle vicinanze non ci sono ristoranti.

朝食の量が多すぎて食べきれない。冷暖設備がイマイチで、とても寒かった。布団が薄い。

金額を考えると、とても良かった😆 部屋も清潔で大変満足でした。 ベトナムの若い女性の対応が素晴らしく良かったです🙆 初めは日本人だと思っていました。 大切にしてやってください🙇

Extremely helpful staff. Showed us where to park and had an English speaking front desk staff to show us around and explain the hotel bath, dining, and other schedules. The hotel grounds were gorgeous. The room was extremely spacious and I wish we could have stayed a few more nights to enjoy everything. Hope to be back one day.

受付も荷物を運んでくれた担当の方は愛想もうよく、良かったのですが、夕食の担当をしてくれたおばさんは食事を持ってくるタイミングもズレてるし愛想も悪かった。またお風呂用のタオル２本しかなく共同で使用するアメニティでもう少し解説してもいいの門思った

離れの部屋の温泉が良かったです。 高齢の父にも使いやすかったです。

お友達と2人で利用しました。料理が大変美味しく器も素敵です。スタッフの皆さまの行き届いたサービス、心地良く過ごすことができました。また機会があったら利用したいと思います。

Overall nice stay with exceptionally good sleep on the futon mats. Huge traditional apartment with two big rooms and plenty of space. Very quiet. We didn’t have a nice view from our suite but the view of the garden from other rooms and communal space is amazing (though the windows are very dirty anyway). The staff is lovely and very attentive although speaks absolutely no word in English (apart from one English native speaker). The check in process and parking took forever with very slow translations on the phones. The communal baths are nice, the private rooftop baths are nice too but didn’t feel clean (feeling a layer on the bath floor and seeing plenty of leaves in the pool three days in a row). The carpet in the hallway is so stained it makes you feel concerned when you first enter worrying if the room is clean. It was a bit contrastive with the posh and elegant service all the staff was trying to give. The room was nice and clean though. The dinner was delicious, well worth trying.

食事はもう一工夫必要。

大変に過ごしやすい

歴史ある旅館で料理やサービスも良く総じて満足です。しかし、施設の老朽化は隠せないなぁという印象を受けました。また駐車場の案内がなく、送迎込みということでスタッフに声をかけなければならない点が手間に感じた。

It was a nice stay. There are some great features to this place. It's beautiful, has great updated amenities, and it's perfect for a relaxing trip. However, the website was hard for me to use and it was difficult to get anyone on the phone who speaks English. This made booking a room difficult, as well a working out some details of my stay. It was also kind of boring place to stay. Most clients were families with babies or older couples. Nobody spent time in the lounge/ bar at night, only for coffee in the morning prior to checkout. The restaurant was good, but not amazing. I had better meals at some home stays in the area. If you're looking for something very cozy, quiet, and standard hotel experience, this is for you. If you want something a little more fun, with great food and still have a relaxing time, there are better options.

夜も朝も充実した食事がいただけます。特にご飯が美味しい。はえぬきもつや姫も大満足です。さすが山形県！　それからお風呂もいいお湯でした。入った途端につべつべしました。

静かでゆったり過ごせる宿でした。

以前、日帰り温泉で利用して以来ぜひ宿泊してみたいと思ってました。期待以上の良い宿で大満足でした。朝夕食ともにダイニングでの食事でした。品数も多く地元食材を使った料理はどれをとっても美味しかったです。仲居さんが目配りを怠らないので、次の料理や飲み物など待たされることなくテンポ良く提供されました。大浴場は脱衣所、浴室共に清潔で気持ち良かったです。スタッフの方は廊下ですれ違うと必ず立ち止まって挨拶して下さいました。一番印象的だったのは、外国人スタッフの方々が日本人スタッフにとけ込んで働いていらっしゃることでした。とても温かいものを受け取って帰ってきた気持ちになり、この旅の一番の思い出になりました。必ずまた行きたいです。

夕食、朝食ともバイキングではないのが良いです。どの一品も丁寧に調理されており、おいしくいただきました。