풀만 로토루아

Good place for family trips

호텔은 위치도 나쁘지 않고 깨끗하고 좋았으나 방에 들어가보니 방안에 커다란 기둥이 있어서 테이블에 앉아서는 티비가 보이지 않았다. 아마 오피스빌딩을 개조해서 호텔로 만드는 과정에서 몇몇방에 기둥이 있는것 같았는데 아무튼 불편했음. 그리고 화장실도 따로 있는게 아니라 방 한구석에 불투명 유리로 되어있어서 예민한 사람들한테는 신경이 많이쓰일것 같다.

All excellent. One thing is that they need free parking place.

At around 5 pm, we had to wait for a Room during Check in at the reception due to the Hotel system down loading problem according to the hotel staff. It is not a pleasant time for all family members to wait at the lobby, even if no customers on the line due to the hotel's inexperienced one guy staff without kindness. It ruined my beginning of holiday at Rotorua. However, Check out was good with a professional staff without any waiting process

Staff very helpful. Clean. Beautiful gardens

In general, the room is tidy but not clean. Shower head is rusted. Hair dryer test is expired over 18 months, don’t feel safe for the kids to use it. No drinking water supply in hotel room, very inconvenient to walk to lobby to get water. Feel over priced for the condition of the hotel room facilities and cleanness.

Great location and spacious rooms

Would love to stay there again, thank you for your hospitality

Large room with no storage other than a very small wardrobe. No draws enabling a suitcases to be unloaded. Comfortable and clean but dark with very little lighting. No movie channels just free to air. Aircon was very good and quiet. We considered room was built for wheel chair access.

Loved the feel and the vibe of the place. Didn’t like how the toilet and shower were placed, use to having those amenities behind a separate section. Didn’t really like hearing my husband poop while I was watching tv

Great central location for a weekend stay in Rotorua.

The hotel was in a very convenient location. It was comfortable and clean!

The wonderful staff ... nice and walk to local restaurant. And to the lake front... cleanliness of the rooms

Beautiful hotel! Convenient location to areas of dining and shopping! The only thing negative there is no parking lot or parking garage. There is valet parking which cost 59 NZ dollars per night amd on street parking free 5 pm til 9 am. So we choose street parking but then left hotel early to avoid a ticket.

Stunning property. The room was beautiful. Cleanliness was impeccable. Breakfast buffet was delicious! Walking distance to great restaurants. Highly recommended.

The service at the front desk was awesome, the room was clean and amenities were great. The interiors were tried and wall paper peeling. The restaurant and bar had no vegan meal options that were appealing. Got a salad with just lettuce vegan dressing and cheese and couple of croutons. Disappointed 😞 The mini bar wasn’t badly priced.

Super friendly staff, location is perfect. Everything is with in 5 to 10 minute walk.

Amazing hotel ! Good restaurant ( half board formula worth it ) easy free parking around the hotel during weekend / gorgeous modern and comfortable rooms

Wonderful stay, friendly staff

Weird room design with toilet and shower in entry area No where to sit in room Poor menu and dining very expensive