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My partner got bed bug bites all over her legs 😢. The service is not available when we need assistance on a Sunday morning, only manong guard is available. Had to look for a drugstore to buy ointments for the bites.

the room we booked was the standard fan room. so we expected it to be very basic. but this room was just simply looking like it was not taken care of for a long time. especially the bath room. the doorknob was almost broken off.. maybe just the screws not fastened anymore. the washing sink was not tightened to the wall. just leaning on the standard and was very wobbly. when leaning on the sink during brushing your teeth you would think it will fall down. the toilet seat was not fastened. simple task of just 2 minutes fastening the screws. the shower itself was not heated which was not a problem but I spend around 10 minutes on descaling the shower head. it was almost fully blocked and had terrible water flow. the shower curtain also looked terrible dirty. the bed mattress is thin and soft but just enough for sleeping. but when you would sit down on the edge of the bed you would really feel the massive wooden bottom of the bed. we only spend two nights there and where traveling on a rented bike during our stay and it just didn't feel like it would be worth the trouble or help much to complain. the state off the room said enough. it was all very noticeable when you entered the room. it would have been nice if the windows would have had mosquito nets so you could have been sleeping with some windows open.