나파사이 사무이

아름다운 위치와 조용하고 고급스런 분위기 친절한 직원과 리조트 자체도 크지않고 좋아요 또 가고싶은곳에요

I don't usually write lengthy reviews for resorts but I've decided to leave a detailed account of my stay at Belmond because my husband and I picked out this resort based on the high ratings on the Hotel.com reviews. First, the check-in process was pleasant and speedy. The reception staff, Blw was very welcoming. However, when we got to our cabin, we were very disappointed with the condition of the rooms. There was a dead butterfly on the living room floor, hair in the bathtub and cobwebs in the corner of bathroom ceiling. Also, on the first night of our stay, we couldn't sleep well because the pillows were smelly and the bed frame squeaked with every turns. Moreover, on the next day, we found out that only the half of the used towels were changed with fresh ones. As for the breakfast service, I was disappointed with the limited choice of menu and poor service. For example, when my husband had to ask more than twice to get his milk with his coffee. Finally, on the third day, I slipped and fell on the bathroom floor because the floor was too slippery. I ended up with a sprained ankle and bruises on my left buttock. I've notified the reception desk of the accident and asked for ice and some first aid products for the injuries. However, only a bucket of ice was sent to the room. None of the staff had asked us to see how badly I was injured.My husband and I love traveling in Thailand and we've stayed at numerous 5-star resorts in the past but by far, Belmond was the place ever.

Amazing place with extraordinary service.

Incredible. Beautiful resort, with our every need catered for. Lovely attentive staff who can’t do enough for you! Stunning views & gardens.

It is an ideal place to have quite moments to relax and enjoy the personal beach.

Meraviglioso hotel situato in una zona di Koh Samui lontana dalle aggregazioni del turismo di massa. Le camere sono pregiatissime, con interni in legno e organizzazione e pulizia al top. E' un lusso non sfrenato ma elegante. Il servizio è stato eccellente. Spiaggia praticamente privata, usata quindi in esclusiva dagli ospiti della struttura. Ottimo servizio ai lettini, che erano sufficientemente distanziati. Ottima qualità anche il centro massaggi così come la scelta della colazione. Decisamente consigliato e da tornarci più volte.

ヴィラが素晴らしい。スタッフも親切で感じが良い。

Amazing

From the moment you arrive at this beautiful property, the staff at Nagasaki go above and beyond to welcome you and make sure that you have everything you need while there. From Esme at the front desk to Ja Ae and Sana in the restaurants, Naing at the bar, and all of the housekeeping and grounds crew staff, the hospitality is unmatched. The pool and beach area are incredibly beautiful and well maintained, as well as the villas and common areas. The staff are warm and knowledgeable. I highly recommend this hotel to all!

Beautiful property, excellent service. Nice beach. Most comfortable beds. Good breakfast, excellent cocktails

Amazing amazing amazing!

One of the most beautiful resorts I've ever been to! Peaceful, calm, serene, relaxing, luxurious. Get the sea view villa! It has the most amazing views - even from the shower! And one of the only places on Ko Samui where you can see the gorgeous sunsets (you can't do that on the East Coast in Chaweng). You don't hear your neighbours as you are in your own little paradise bubble. Very romantic if you're there with a partner, I imagine (I was on a solo trip). There were a few young families with children but they didn't make much noise at the pool. Lovely private beach (a bit stoney here and there), gorgeous infinity pool, air-con great, Wi-Fi perfect, free fun activities like yoga, cycle tour, Muay Thai class, cooking class, free beach bag & flip flops. As the resort is a bit further away from the hustle & bustle of Bophut and closer to the jungle, it does take a about a 15 min taxi ride to tourist attractions. But I chose Napasai to relax, so I was fine to stay at the resort for the first half of my Thailand trip. I enjoyed being away from large groups of tourists. Surprisingly I was not bitten by a mosquito once but I made sure to wear strong insect repellent with DEET. The resort does spray insect repellent once a week all over the grounds, so maybe that helped as well. Lastly, the resort has the most attentive staff I've come across. Friendly, helpful but also know when to leave you in peace and quiet. I highly recommend Napasai!!!

This is really the best resort we have stayed in all of our vacations. The amenities, rooms, food and especially the stuff representing the true meaning of a 5 star Thai hospitality. For our next vacation we will first search for a Belmond resort and then pick the destination:)

Exceptional service -friendly staff and very clean

Incredible resort with everything and more you could need for a great holiday. Beautiful private beach and wonderful staff. This is our new favourite place in Asia after lots of travel and we can’t wait to go back!

Peaceful and beautiful scenery with lots of things to do within the grounds - swimming, kayaking, yoga, gym, table tennis, badminton. Great service and meal options.

The view from our villa was amazing.

Very beautiful spot with private beach. Needs refurbishment. Friendly and helpful staff.

This resort went above and beyond with their service and the little details. We stayed in their villa and it was so peaceful, the resort had a great pool and beach area. The staff offered exceptional service and we truly felt looked after. We were celebrating our wedding anniversary and they made it very special.

Amazing Property! Probably the best in Samui.