Candlewood Suites ALABASTER

TV would not work and they did not seem to care. The whole place is so over scented it is almost unbearable...

It was pretty bad.

Like a little apartment

Staff was very nice! Left note on a couple of minor fixes required to the room we stayed in, but overall a very nice hotel.

Love this place! I visit my son who lives in Montevallo. I have two pups who travel with, and this is the best place to stay!

Property area and staff were great! Bed sheets had tiny bugs, elevator went out a sour smell on the 2nd floor of hallway.

Super easy check in. Very friendly employees. Room was very clean.

Close to hospital

Staff was exceptional, courteous, and prompt. Great hotel will stay again.

The staff at the front desk was very nice and helpful, very pleasant at check in and check out, I will definitely stay there again .

I stayed three nights during the Thanksgiving holiday at the Candlewood Suites. The price for the value was good. I like hotels that have doors inside. I was able to request a top-floor room. The rooms were very quiet and though the hotel was full, I rarely heard noise from any of my neighbors. The hotel is very convenient to shopping and restaurants, and having a kitchenette was great. The room smelled like lit matches, so that was strange. The comforter was threadbare at the end. There were dirt streaks on the walls and the room was slightly shabby but it was overall nice enough. The front desk staff were very kind and accommodating, and the woman who checked me in was careful not to show my room number on my keycard envelope to others as I was a solo female traveler.

Room is clean, comfy bed. Since kitchen is provided-coffee mugs would be nice and a couple dinner plates. There are 2 of us, we have 1 plate and 1 very small plate. We are making do however if your going to offer home amenities then give some.

First, we had TV problems, then the icemaker didn’t work in the room, and they had no ice machine on property, then the toilet broke, and the staff brought me a used part and asked me to fix it. Horrible stay poor ratings. Will never go back.

Perfect stop for us in the way to Florida. Had a dog area for our dogs too!

Great wheelchair access and well equipped kitchen

I like spacious room but TV was too small and too far away. No usb outlets anywhere must bring a converter. Otherwise it was clean and we had ice in the room which is a plus.

Not enough parking

Great place for overnight stay. Close proximity to everything you may need while out of town.

Good experience, no breakfast at all , check in was so slow

They treated us like we were their friends. Norman Bates checked us in and helped us with the TV. I forgot a housecoat on the bed and called back to see if she would mail it to me as it would be 6 months before next Dr. appointment. She was very kind, took my info and said she would check the laundry. I did not get her name.