Veryy happy with service and cleanness of the hotel. Priced right

Housekeeping rushing me out my room at 10am. Check out is at 11am. Please allow guests their full stay without being hassled to accommodate housekeeping cleaning.

Roaches

Front desk lady was incredibly sweet and helpful!

Horrible stay in the beginning of winter.

The room was a bit tired, but functional and could use a bit of updating..

#

It was horrible the first night someone broke a window out of my car. The staff could have cared less. I will never stay here again. I was so scared the next night. Do not stay here or leave anything in your car if you do stay here

It’s a clean and comfortable hotel

It was ok

Very disappointing experience. No Kleenex (facial tissues) in the room, no cold water from the bathroom sink, and no soap that could be easily found in the bathroom.

Need to do mainttenance to elevators as they didnt work 2 of 3 days I stayed there. Last day our housekeeping service left my room with trash and dirty towels

N/a

This place was absolutely appalling, filthy and disgusting. Walking out of the elevator onto the third floor it smelt of paint. It was not a subtle smell, it was potent. Walked into room 320 and the smell of ammonia was strong. Could not take a breath without feeling suffocated. Went back to lobby and they gave us room 520. No smell on the floor or the room. However, upon inspecting the bed, there was a huge blood stain on the sheet. Went back down to the lobby where I was offered sheets, so I could change the bed. Two rooms, both gross so we decided to leave. Walda said the manager would call us and he never has. We have called, left messages so we could get a refund and the manager has never returned a phone call. He’s also never present when we call either.

Front desk person was very nice, friendly and helpful. Suggested places to eat.

For the price paid is worth it.

Didn’t stay here felt unsafe in the environment and customer service was terrible. I just trying to get my money back.

toilet chair was broken and the sink in the toilet was blocked I called service desk several time and she said she is alone and can't help me right now.

Affordable and comfortable stay in West Houston. Beds were comfortable, shower was strong and breakfast was better than expected. Definitely worth the price.

Probably won’t pick again. Although the staff is pleasant, the hotel room is very old and the area we are located is very sketchy.