Crowne Plaza Suites MSP AIRPORT - MALL OF AMERICA, an IHG Hotel

Short nite all employees were very helpful..

Great and friendly service, very clean and convenient.

The only issue we had was that the heater in our room did not work. I have no doubt that had we brought it up to the staff that we would have gotten another room. We were only going to be there for 6 hours before our flight so I did not want to go through the hassle of switching rooms. Besides that the gentleman who checked us in was super friendly and helpful. The location of the hotel is great if you are flying out of MSP. The room was clean.

Good stay.

very helpful, and pleasant.

I liked it all

Everything.

The pool was SO COLD that we could barely use it. That was the only reason we were staying at a hotel, so that was super disappointing.

Property was clean and staff was very helpful, especially when had issue with heating/cooling system.

god,clean and good service in de restaurant.

We liked how close we were to MOA, the staff was nice and our room was comfortable. The only thing we didn’t like was not enough parking spaces.

Upon entry room floor wasn't cleaned or vacuumed with visible evidence from previous guests

Wish they had breakfast for shuttle service

Had driven 2. 1/2 hrs to get there in blizzard. Husband is handicapped and we were waived the fee to park DT weather & able to park close to doors which was blessing! Room was handicap accessible especially bathroom which was great getting in/out of tub/shower for my husband. Breakfast was good and service quick.

Self parking was complicated and detached from the hotel. It was full, even though we were charged for it. Staff was cordial but not overly helpful or necessarily friendly.

Great Staff!! Breakfast was the highlight of our visit

Everything was nice and clean and staff was very nice and helpful!

It was clean and the staff was very friendly.

A very well located hotel near the Americad shopping

Great location and lovely hotel