Very convenient, clean, courteous

The young lady that checked me in was very personable. She greeted me with a smile and had that smile the whole time she was checking me. Facility was very clean, been was comfortable. The receptionist that checked me out never looked up, didn’t smile at all. No customer service skills. I said “you have a wonderful day, she responded you to but never looked at me the whole time.

Convenience to the major artery. Very comfortable beds and nice size rooom with plenty hot water. Unfortunately breakfast food was terrible. Next day had breakfast off-site. Shouldnt be !

Everything was PERFECT! I have absolutely no complaints.

Chill. Felt safe. Everyone was nice.

Clean. Rooms were desirable and made a good impression. Very comfortable bedding. Very close to beach.

I would definitely stay at this Double Tree again. The room was modern, clean and spacious. The beds and pillows were very comfortable. The staff was very friendly and accommodating. Very pleased!!

Enjoyed our stay here! A little ways from the beach, but close enough to enjoy.

Overnight stay to attend a wedding ceremony

Decent hotel for quick sleepover

The front desk staff were extremely kind and welcoming upon check in. The restaurant in the hotel took far too long to get service, but they did give us some food to snack on. It was a very noisy hotel, the guests coming through were obnoxious and when I called down to ask someone to come up to have a word. They didn’t, I had two small children and if we didn’t have a sound machine it would have been a disaster. It was almost like we didn’t have a door, so loud.

Clean room, friendly staff and quiet area.

Best chocolate chip cookies ever!

Conveniently located off a major parkway. Great staff. Super clean. Have stayed at this lication three times and the staff is so great. The small bar/restaurant is convenient for a quick bite to eat. Will stay here again

I unfortunately cannot rate anything because I was displaced by a wildfire. I’m sure the property is very nice, but not giving even a partial refund is not customer friendly at all. I understand that the policy is no refunds for any reason, but sticking to policy in the wake of a natural disaster is terrible. I hope to warn people that no matter what terrible thing happens to them, if it happens after the cutoff date they lose their money.

modern

Check in was great, staff at the bar for breakfast seemed a little out out, but the experience overall was good.

Check-in was nice. Weird elevator arrangement. Gym was just ok but enough. When I called to confirm ESPN would be available I was told yes - but all Disney owned channels were not available - that was as bothersome as the limited overall channels and just poor TV service. What’s the point of having a new large screen with sub modern offerings and resolution… The pool existed but was just old and lacking anything inviting.

Good hotel with good food.

Beautiful, new and clean. Easy location for getting around