페어몬트 소노마 미션 인 & 스파

They missed it on the little things. No complimentary coffee and tea in the morning was a miss for us. So easy to do. No fire on a rainy night was a miss too. Staff were fine but they didn’t do anything more than the very basic service. They did not make an effort to make you feel more welcome. Long line for a simple checkout was another miss. For a high-end place the experience was just okay.

We enjoyed our stay. Room was very comfortable, with a fireplace and spa tub, and we had a water fountain just below our balcony.

Love the Fairmont Sonoma Inn. I didn’t like that we didn’t get our Expedia free breakfast.

Every staff is so kind and the tasting event is wonderful.

There was no warm blanket available until the next day. No drinking water was provided in the room. There were no coffee pods provided until we asked for them. The resort fee of $67 per day didn’t provide anything because outside pool was to cold to swim in and the fitness area was in the spa area which cost an additional $67 just get to it!

There was no conditioner in the room, staff unfriendly

Always loved this place. Great atmosphere! Love looking up at the water tower and trees from the big warm swimming pool. Staff is so down to earth, welcoming, and professional. I feel like a guest at someone's big villa or hacienda.

Nice hotel but cost prohibitive! Do not recommend unless you have a bottomless account!

We love the property as it is pet friendly. Service and staff are great, the food was very good. Our room, which was supposed to be a "Suite" was hardly that. A very large tub took up a significant amount of space and with the furniture, it was a tight fit. There was a cloth partition to the bathroom, otherwise there was no privacy. Shower lacked power. The mattress needs to be replaced and the pillows were not quality. Internet was spotty as well.

It was convenient but for such they did not have our room ready (one hour late) and their food is entirely overpriced. Amenities are all charged as a separate fee.

Rooms was extremely small. Old fan above bed. Just kept getting 2 towels and I got tired of asking for a few more. Spent one day at the spa but it felt like a production line/busy feeling. Women’s locker room needs to be remolded—things just looked well worn. Surprised how basic the bathroom was considering the services are very expensive. Pools in the spa were enjoyable. Outdoor seating is very nice with the many firepits to sit around at night. Concierge was very helpful and booked winery and golf for us.

Booked it because we wanted to use the hots springs: Thought it would be included in the $800 price. It wasn't had to pay extra- won't go back.

Beautiful, relaxing, convenient.

I enjoyed the ambience of the property. Would have liked to had more self parking would have liked to have the pool hours earlier so I could swim before the conference I attended.

Beautiful property for a two-day unwind. Spa lovely, food excellent, ambiance relaxed. Loved the cozy fire pits outside and the glass of sparkly on check-in. On the downside, we spent a lot extra to get a fireplace suite but then were told couldn’t use the fireplace due to no wood. Hard to get past that while we were there.

We loved the property and staff! The hotel is absolutely beautiful and the room was perfect for us, although we did have a room very close to the lobby. We were concerned about noise but it ended up being very quiet. The only issue was when we walked off the property to dinner and the area isn’t the nicest.

The pool was very family friendly, staff there were great! outdoor music and food truck were nice on Saturday. those are the high points. rest of stay definitely, not 5 star Overall, it looks like the hotel owner is trying to thrift all operations and maint. and the operator, Fairmont, is along for the ride. It made for a disappointing experience. Facilities are in big need of exterior maintenance. large rust stains on main building from the pool view and peeling paint on all the wood windows. Our room was a premium double queen w fireplace. the room was pie shape 9' wide at the windows, 15' at the door, really long so it had poor natural light. Sleeping room was updated, but the bathroom tub shower and tile nauseatingly busy and very poor quality, it was not renovated with the rest of the room. TP was like motel 6. Sante', the restaurant, had poor service at dinner and the food was sub par. My coffee at breakfast was $6 for a 12 oz cup. Boo.

HAUNTED! Staff and service were great. Everyone was super friendly and helpful. We won’t be returning just because of what we encountered. Pretty sure this property is haunted. My husband heard corks popping all night. When I went to the restroom in the middle of the night I got errie feeling. When I got back in bed I definitely felt a presence in the room, then later in the night this pressure on top of me where I couldn’t speak or move. The next morning my husband said it was super noisy all night. He heard voices and bottles popping but I didn’t hear any of it. We shared stories and decided this isn’t a place for us especially if we just wanted a little getaway to relax. We were in town for the weekend but checked out after night 1.

We have been coming to this property for over 25 years, it's not as nice as it use to be. Fairmont charges $69 to use the spa pool. Almost all the sun beds were reserved by the cabanas. After spending $140, we ended up getting 1 sunbed far away from the pool. It leaves a bad taste in your mouth when the hotels charges for the room plus the pool plus the premium sun bed. The restaurant Sante is not as good as it use to be. The lobby is inviting and the sitting areas outside is nice. I wished the hotel will reconsider changing $69 to use the pool for their hotel guests.

Good stay excellent staff