Hampton Inn and Suites San Antonio/Northeast I-35

I only stayed 2 nights but the accommodations and staff were great. The breakfast was very good with a nice variety. I was happy with my choice to stay at Hampton inn!

It was great

It was a pleasant stay, the staff was very attentive and the facilities were good and clean. They also provide enough shampoo/conditioner.

We stayed in a suite so it was roomy. It was clean.

The first room the toilet was broken so they switched us to another room. The second room the heater was working we slept all night cold and frozen. The room is not cleaned very well the window curtains were disgusting in both rooms. The carpet felt sticky the pillows were very uncomfortable. But the indoor pool was really nice.

The room faced the highway and between cars and trains it was difficult to sleep. The heater and the fridge were noisy. It would be nice to have one bottle of water in the room. It was conveniently located for me during this trip.

Everything was good except the check in service i know we got there at1:45pm but it was ugly weather and my grandson was playing soccer we had to go back at 4 so we wanted to get out of weather but they said we had to wait till 3 i been to other hotels and they let you check in early if room is ready.

Our door frame to our room was busted and when you put the key in to open the door it still wouldn’t open because the door was stuck in the frame. So you had to crash into the door like you were trying to break in to get it open.

Was such a great place! The kids loved the pool and breakfast. Already planning another stay!!

Lamps in the room were all broken.

Todo bien, la habitación amplia y limpia.

The pool is extremely dirty dirt on the floor. The bedsheets were dirty. The bathtub had poop stain The receptionist had a very bad attitude

When I arrived they always great with smile, staff is excellent and my room had no hot water so they upgraded me.

The property clean , the agent at checkin was not informed of happenings around town and was very rude and lazy , There was not any hot water . I took a cold shower in the morning before heading home . The beds where alright the room other than the shower not having hot water was a nice room comfortable and clean . The shower being broken was not acceptable I rented a handicapped room for my husband who is a disabled veteran . Him also having to take a cold shower was very disappointing . The shower was in all sort of disrepair.

It is convenient to Fort Sam Houston National Cemetary. The staff was excellent. The room was filthy. The carpet, drapery and couch was stained and gross.

All good but beds were very uncomfortable

The hot tub was amazing and so was breakfast. Staff very nice. Great coffee! I loved the little gym and my son the bed and pillows! Great sleep!

Everything was great, the only thing was the sheets were dirty, when I paid down, it smelled like perfume and i smelled the sheets and they were definitely used, but the bed was made. They're was hair in the tub, but the front desk quickly brought us new sheets. Everything else was great

Good to stay

The water in our shower was not hot. Room 211 beds to be discounted because there is no view from the window. All you see is a concrete slab! For $150 a night, it’s a bit excessive for the view. Breakfast was nothing more that basic items. No bananas, orange juice was watered down.