Hampton Inn Denver-West/Golden

Very friendly and helpful check in. Very impressed with the staff and the hotel. We are staying again in 2 weeks as a final stop over before heading to the airport. 10/10.

Everything was great

We checked in late ; so , thanks for the late checkout .

I enjoyed my stay here!

The guests upstairs were running laps on Christmas. I called the front desk to complain and they did not offer a remedy. The noise continued through the night putting my pet on edge. The next morning the woman at the front desk proceeded to lie to my face claiming there was nobody staying in any of the rooms around us. She also informed me that unfortunately because I booked via Expedia I was not allowed a refund for my terrible stay.

We have stayed here several years in a row. The property is in a great location. Its clean and the staff is friendly.

Good spot to acclimate

Staff was very helpful in selecting a nearby restaurant

Nice little stay. I like that it's good for families and pet friendly, cozy and nice breakfast.

Breakfast was nice, but the property is really run down!

Rooms were great! Nice blackout shades, comfortable beds, lots of tv channel options. The lobby had great snack options for purchase, although a little pricey. We purchased from it for convenience. The hot breakfast in the morning was great, and our kids enjoyed the pool and hot tub!

The staff were very friendly and helpful. There was a leak in the ceiling by the main desk which was off-putting, and the black out screen in our room showed some wear and tear. The facility otherwise seemed to be in great condition.

Very accomifating, most staff were friendly, one not so friendly at front desk, but he , made me feel awkard , honestlt, that is the eason i checked out early.

Great staff, clean rooms, no safe and hot tub was not clean. Otherwise great breakfast, rooms are nice.

It is in a location where the $8.00/day parking charge is not necessary. They charged my credit card $8.00 for parking (I flew to Denver and used Ubers, no car. Unacceptable mistake!)

The front desk staff made all the other issues, not a big problem. The room had a bathroom that was poorly designed and needed updating the tub needed to be reglazed. We needed more garbage cans. A second chair in the corner would have been helpful as there was only one for two people, not garbage cans. The toilet paper roll was behind the toilet rather than at the side and finally, the refrigerator wasn’t working at first and we were asked to check it on a different plug. It worked half the night and then stopped. We plugged it in again and it worked then it stopped , so every day we would unplug it and replug it in to get our water and milk cold. So there’s probably a short. Not sending somebody up should have been an issue.

Breakfast was really good, good workout room and jacuzzi.

We arrived at 3 PM to check in. We stood at the front desk for almost 10 minutes before someone came to help us. The facility was nice. Rooms clean bed comfortable. But it was noisy all night and when you looked out our window, we are right up against the wall. When checking out they asked how our stay was. I said it was noisy. All night sounded like something was rolling across our ceiling back-and-forth. There was no attempt of service recovery

What a wonderful stay! I really appreciate the help I received from Mario the Front desk assistant. He was very helpful, knowledgeable and kind. Thank you again for a wonderful stay. We will see you again in the future!

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