High Falls Inn and Suites

Nice place clean Hotel

I like it very well easy to ger to clean room. Check in smooth

Very noisy with no insulation

Staff was professional

Janitorial staff blasting music outside of door when cleaning at 7am. Persons smoking pot right outside room doors. Rooms really worn down and not very clean. Stains and holes in sheets and bedding. Not worth the price.

Toilet was dirty with urine stains

I hate to leave a bad star rating because the lady at the counter was extremely friendly and the room was nice and had updates. But this is one of those hotels where people live full time. The walls and floor are paper thin and i heard everyones domestic issues until about 1am when i was finally able to fall asleep with the assistance of a noise filter on my phone.

Decent, last minute place leaving Florida due to hurricane Milton

I didn't like the fact that everyone was hanging out in the parking lot and people were leaving doors wide open. The inside of the rooms were dirty

This was just a quick overnight stay, last minute. It was clean, just a little run down. You have to go get your towels, they didn’t have any in there already. Blinds were broke even though there were trees behind the window it still was unnerving thinking you could be watched.

Everyone was nice and it was a convenient location. The exterior and pictures where not accurate to online.

Good

When we checked in there was no toilet tissue in the room at all, towels were very dingy, only enough coffee for one cup and there were two of us and no cream or sugar for the one cup of coffee. Tv remote did not work. Overall, just not a comfortable room at all…….do not recommend.

Felt safe so that was good. Room was not clean as evidenced by a big sock in middle of room. Also need to simplify the remote. It was also nice to have a place to eat that is walkable just need to maybe have a # to call in instead of waiting 45 minutes as a walk in.

This was the most disgusting hotel I’ve ever seen! The beds were so nasty. Hair on the pillows and yellow stains all over the sheets. Would not keep my dog here! Arrived walked in and stayed long enough to get another hotel in order!

the property is advertised as non-smoking, but smokers' receptacles right in front of the room doors with extended-stay guests puffing away. the photos show the kitchenette, my room has none. my 'non-smoking' room 210 has a very strong cigarette smell. when i complained to the front desk (the owner), he offered to have it cleaned again, however he told Expedia reprentative that he also offered me a refund. dude's lying through his teeth. the 'white' towels are brown and feel greasy, YUK. i felt all the 'white' towels, they are all very un-sanatized. i checked out after an hour, since i can't stand the cigarette smell. i didn't ask for a refund which i thought Expedia can handle it because they mis-represent the property information, well ... no luck there. if you are a weedhead and a 'cancer club' member, this property is right for you.

They gave me the wrong room type for 1 room and it was a smoking room, smelled like a giant ashtray. The other room was very dirty, including the bed sheets. I went to the office to address the issues and they said that’s all they had available. I asked for a refund and they told me I had to get it through Expedia. When Expedia contacted the property, they refused the refund. However, Expedia did refund me anyway. They never apologized or asked how they could help. It was 10:30pm and I had 4 kids with me on a cross country road trip. The owner then lied on Google reviews about me. I’ve never had such a terrible experience with a hotel before.

Everything fine

Staff is friendly and helpful always enjoy my stay

The front desk lady was very sweet when I called and made sure it was okay I was coming late. The front desk guy when I got there was friendly and check in was easy. We booked this motel for traveling purposes but we were not expecting a beautiful view of the Autum leaves and woods. We loved the state park that was 2 miles down the road.