Hilton Cincinnati Netherland Plaza

We've stayed at this hotel for 30 years and, while the public areas are beautifully maintained the hotle service was a disappointment. There have been some downgrades over the years. The noteable exception was the bell staff, who were excellent. There was a long wait to check in, then they told us teh wrong room so we had to go through the line again! The valet staff were rather rude and difficult to communicate with. We were told our electric car could be charged overnight but by 8:30 am it got only 1% charge, so we had to go to another charging staion several miles away. The room was fine. The beds were not fabulous, but OK. It was clean. The view was nice.

Excelente

Good

Beautiful hotel in downtown Cincinnati. We loved the hotel bar and restaurant, it was a little pricey but still nice.

Room was cold even though we turned up the heat

Love this hotel! Staff is always more than willing to accommodate. I highly recommend this hotel. Thanks a million!

Great trip. Spectacular hotel with over the top artwork everywhere.

Stayed here a few times now and it’s a great hotel, great location,love the hot tub room!

I absolutely love the historical architecture and the bar is a historical treasure. The bar staff are so kind and welcoming. Especially Morgan whom I am always happy to see on every visit. However, on the last three trips, the front desk has been rude and virtually useless. I asked if we had a river front room and they just shrugged. I asked if we could have one and they just said "no". Last time I was there, they also said there were no riverview rooms, but we later found out there were. They gave me the wrong info about parking, saying there is no garage connected to the hotel. They also told me they have never offered happy hour even though they do. Housekeeping never cleaned our room and there was a dirty glass by our door that was still there when we left 3 days later. My relatively high rating only reflects the historical beauty of the building, the bar, and the spaciousness of the junior suite which I really appreciated.

Thank you for letting us stay there

We loved this hotel. It’s historic and beautiful. We had an amazing view of the city. We were a half block from the ice skating rink and beautiful tree. The staff were so helpful. The dining options at the hotel were fantastic. We will stay here again.

Gorgeous lobby, bar and wedding venue. Friendly front desk. Hallways smelled musty and old. Our room was small and dated. These were not the main problem- the No Hot Water was the problem. They sent someone up who ran the water for SEVEN minutes before stating that “it just takes awhile”. He left. My husband took a shower, saying it never got very warm. I waited a few hours before taking the next shower. The warm water ran out after a few minutes.

We loved the history of the building, the architecture and beautiful touches, and the location.

I like the building architecture, the rooms, the privacy, its location to my work place, and the internet speed and access. Breakfast is great and restaurants bars and pub conveniently surround the hotel.

You have to pay $35 a day for parking. The room was dirty we found a sex toy in our room. No hot water. The workers didnt speak english that cleaned. No trash bags. Constrution every where and they chain the doors at night.

All went well.

Room was wonderful. Water in shower could have been hotter. Friendly staff. Terrance took time to show us some areas we asked about in the hotel. Wii definitely stay here again.

Good service and an historic building

Very nice and everyone super friendly. Would have preferred to be able to watch football at hotel bar, but there was sports bar right across the street. Free parking would have been nice too.

When we checked in, the room that we requested was unavailable. We were told all of the suites were out of order but were not given specifics as to why. They struggled to find us another room but proceeded to put us in what felt like a studio, on the 28th floor. One of the elevators wasn't working so trying to get anywhere within the building was time consuming. The building is very dated and needs a lot of work and cleaning. Parking will also cost you a small fortune. The only positive was it's within walking distance of the stadiums in downtown Cincinnati.