Holiday Inn & Suites RALEIGH-CARY (I-40 @WALNUT ST), an IHG Hotel

This hotel is very clean, the staff is friendly, and the beds are comfortable. However, a good night’s sleep is practically impossible to have at this hotel. First, there are no black out curtains on the windows so all the light from the parking lot fills the room all night long. Additionally, there does not seem to be anyone at the front desk throughout the night. At 2:30 am there were two people right outside the front lobby doors talking and yelling very loudly with another person sitting in a running car. This just happened to be right under our window so the noise woke us up. After listening to the yelling for 1/2 an hour, I tried calling the front desk to ask them to tell the people to keep it down, but there was no answer. We were in town for a high school wrestling tournament and there were many, many teenage boys staying in the hotel which I figured would make the stay a noisy one. Turns out all the boys were extremely well behaved. It was the random adults staying at the hotel that caused the problems. I thought it was very odd not to be able to contact anyone at the property if there were problems in the middle of the night.

Good

Nice room

I have never stayed at a Holiday Inn Hotel or any hotel for that matter where the price for the stay did not include breakfast.

Lugtede af kloak. Var gammelt og slidt

I loved the breakfast buffet. It was fantastic. Everything you could want to eat and the coffee was fresh ground for each cup. The server was so sweet and helpful. She was a pleasure to greet each morning. The front desk clerk was very helpful and cheerful. The room was great. Very clean and roomy. Loved the soft bed.

Window blinds broken - either fully open or thrown over valance to let light in. Toilet not secured and difficult to flush with normal pressure on handle. sink plumbing disconnected under sink - water on floor when sink used. wallpaper repairs in squares that werent properly adhered.

The rooms werent the cleanest. The beds were different sizes.

I will never use you again

Room was very comfortable. I needed a bathroom that was accessible & it was outfitted perfectly. One drawback was how high the bed was - there wasn't a stool to use. Luckily my husband was with me or I would have had to ask the front desk to help me out.

Hotel is old. Elevator does not stop on 5th floor where our room is.

Toilet needed srrvice

Friendly staff and convenient to my business meetings!

Gym needs work

Staff needs to be improved a lot , room service tried to open the door while we insde even we have the me time stickers hanging in the door.

The elevator was by broken and the room smelled like mold or water damage.

Very nice staff

N/A

Hotel was nice. It was easy to get around the area. Only bad thing was having to go somewhere else for breakfast due to $13 per person charge.

served us was rude