홀리데이 인 오번 - 핑거 레이크스 지역, IHG 호텔

We had 5th floor balcony room and the whole floor smelled of weed smoke. The people that were staying there were running up and down halls rattling door handles screaming hollering. Then. Man that was staying in a room by pool came out and was video recording use and my kids while in pool. We went there for the kids to have fun not. Be petrified to swim or play. Over all it was horrible. We did tell staff.

Darick, the Cheif Engineer is the man! He came from his house aftet his shift to fix the lock on our rooms door. Thats hospitality!

Everything was great! Exceptional staff!

Wish they had waffles for breakfast.

The bed and pillows are comfy too!

Associates at the front desk at check-in and check-out were friendly.

Hotel was clean staff friendly breakfast buffet nice

It was very clean and staff at front desk was very helpful and friendly

Very kind staff

The staff is so helpful and kind

Room was in poor condition and ac did not work

It was nice

Completely off The highway, not a good location of town. The elevator felt like it was gonna break when you got on it. The shower was old and dirty. The staff was unfriendly.

I am a frequent business traveler and typically stay in Marriotts - but Auburn has none - I stayed here for a conference that was taking place here. The staff at the desk was so polite and professional and genuine. The room was clean, everything worked great. Very quiet, and the mattress was extremely comfortable. Would stay here again in a heartbeat. I really liked it! Fellow Guests were nice too.

Stayed overnight for a nearby swim meet. Room was clean comfortable. Black out curtains definately work! I woke and thought it was the middle of the night but it was 7:45. Staff was friendly. Only downside was that tub in room 315 held water when showering, drain probably needs to be cleaned. Staff notified of this when checking out.

It had many amenities of which I didn't even use for the one night stay but I would highly recommend it for anyone staying in town. It was within walking distance of restaurants and highlights of Auburn. The only thing that bothered me a little bit was the toilet was VERY low, lower than the height of the bathtub top and the bed was much softer than I'm used to but I am 67 with a bad back. Even so, I enjoyed my stay and would go there again.

Did not receive free breakfast as advertised

It was wonderful

Property is well maintained and close to food and shopping. Only issue was the down comforter and pillows. My son and I are allergic to down. Walmart was close enough to buy our own plllows and blankets.

Room cleanup not great - did not make up room or replace in-room coffee - staff shortage??