Holiday Inn Express & Suites COLUMBUS - EASTON AREA, an IHG Hotel

Staff was friendly, everything was clean

In these days i never expect kind staff in hotels, but I am glad to say the receptionist was genuinely kind and empathetic. We arrived around 9:30 pm after a snow storm, and he gave us hot water because it was extremely cold outside.

The hotel was nice, front desk workers were very nice. Only issue I had was they charged me twice for the room, so I’m waiting for the money to be returned.

Super clean and nice place

Great price for the location.

Everyone was super nice breakfast was great hotel and room was very clean would definitely stay again

Very good! And clean

Very nice hotel room with very pleasant staff. A big comfortable room in a great location. The breakfast was great. Only complaint was the shower had a body wash holder that was empty and the shower could be cleaned a little better. Other that it was clean, updated and very nice. Would stay again!

Good place to stay

Very nice staff , neat hotel , convenient

Excellent reception and customer service

Overall a pretty nice place. The room was big and clean. The hotel could use a little updating but it wasn’t too bad. I’d stay here again for sure. Super convenient to the resolute complex.

Good hotel

Night desk clerk was super nice and helpful at check in

The shower head in my room was DISGUSTING and I didn't notice it until after I showered. It was completely covered in black moldy slime.

Always stay at Holiday inn express!

Older hotel....overall ok for business purposes.

We really enjoyed our stay. Received a text message right after check-in to ensure that everything in our room was satisfactory. Everything in the room, lobby and outside was clean. The staff was extremely courteous. When I went down to refill my coffee about 15 minutes after the breakfast service was closed and food put away, the kitchen staff asked if I wanted anything to eat and offered to bring anything already put up. I politely declined, since my wife and I had eaten earlier. This was very kind and thoughtful.

Very clean, polite staff, and a great area.

It was amazing, it was mine and my husband’s honeymoon and we just had the best time/experience.