홀리데이 인 익스프레스 & 스위트 푸에블로 노스, IHG 호텔

The lady working the breakfast area was definitely amazing!

I've stayed here several times and the hotel is always well maintained. The staff are very friendly and professional. The breakfast host is amazing and she makes it a point to speak with each guest and assist them. It is definitely the best option in town and much better than the new Avid that opened recently, which has major staffing issues.

We had a noisy room next to an elevator and lots of kids running down the halls late at night. The cable didn’t work in the room so we couldn’t watch TV. We put in a request to have someone check it out and no one came. The staff was friendly and the room was clean.

Beautiful room and property!

Staff was very sweet and accommodating! One of the best hotel breakfasts around with lots of options. The lady working the breakfast was very friendly! Good part of town with lots of well known restaurants around. There’s also a Walmart that is on the same street! We had a great view with the mountains off in the distance!

Understaffed and old

Staff were very kind! Rooms very spacious!

Loud hotel...Trash truck woke us up at 4:30 am on Saturday. Very loud of nearby rooms with closing of doors starting as early as 5 am. We were there for 2 days and got no sleep.

Housekeeping extremely rude, opening door and calling room saying get out we want to go home. When we still had 30 mins before check out.

Got what I needed.

The staff are so incredibly friendly! Everyone we’ve talked to has been the best! Even the breakfast host, she was so kind, helpful and willing to do whatever needed.

Everything was extremely clean and the staff was amazing very good location

Was just passing through on trip. Easy access to Highway. The hotel was nice and clean and no noise.

The staff was amazing

The hotel is easy to access, felt much more secure and safer than the other hotels on the other side of the freeway. The highlight of our stay was the complimentary breakfast. We appreciated Helen and her amazing energy so much! The breakfast was the highest quality hotel breakfast we've had at this type of place in a long, long time. We'll come back just to enjoy starting our morning like that again!

Amazing staff. They accommodated my family and I well including our fur member.

Hotel staff said they didnt alow locals due to us being local, even after we had let them know we were evacuated from our home due to a gas leak they still wouldn't let us check in to our hotel. We had to have a other family member call and give them their ID to check us in. Even with me being a Dimond plus member they wouldnt alow it.

Good

Breakfast

Booked and paid room for my son and my friend. Friend was arriving late. Was told he could check in when he arrived. When he arrived at 12:30 am from driving all evening the "manager" on staff would not allow him to check into his room. He gave the guy my name and his name bcs he wasn't sure who I put the room under and showed his id.The room was under his name not mine. After about 5 minutes my friend got frustrated with the guy bcs he was making the check in process difficult. The clerk then proceeded to tell him he needed to leave the hotel. He didnt get to check in to his room nor stay in a room I already paid for. I have NO idea why he couldn't pull up the room. This morning the same clerk refused to connect me to my sons room bcs we were not able to get thro to him on his phone. It was urgent that we got ahold of him. We didn't know his room # so couldn't request it. The attendant refused to give me his room # or connect me to his room bcs I needed to show my id.The room was under my name and I paid for the room. I told him I could give him all my info as well as the cc to prove who I was. He refused. After 10 minutes I asked if he could call my sons room and give him a message and he said he could do that. Why not tell me that before I lost my mind?? I usually can deal with difficult people but this one sent me through the roof. If you want to get your patience tested go right ahead and stay here. Otherwis I would stay at the hotel right next door to them!