Holiday Inn Express & Suites VANDALIA, an IHG Hotel

Stayed on 1/4/25 the room was pretty gross, bed was horribly worn, fridge had left over food spilled at the bottom, and thermostat didn’t work but I didn’t have it in me to ask for a change it was a really long day and very long drive. However, the staff are very friendly except the night shift front desk younger girl. The first shift guy with short hair is super nice and accommodated all my needs. I ended up having to book another night because the snow storm and got another room that was a lot cleaner but bathroom floor was sticky. There was a guy in the hotel who wore blue crocs, a hat, and had scruffy hair/beard, and wreaked of cigarettes that asked if I was leaving on the first day after I packed up and was in elevator with all my stuff.. he asked where I was going and what floor I had stayed on and what room.. I didn’t tell him the info but then he said you were in 305 right? I was really disturbed. I said to him why would you ask me that? And he said well my girlfriend works here... After leaving the hotel and ending up having to come back and book again, I didn’t see him again but my sister and my son did see him and he also approached them. He told them he was a housekeeper. Really weird and needs to be addressed. Wish I would of pushed for a discount after the first room experience

It wasn’t worth the cost. The cleanliness and comfortability was average. We picked it because it had the indoor pool amenity for the little one to wear out some energy but the water was freezing and had something floating on the surface so we didn’t get in.

We stayed while we visited some family. The kids got to go swimming and the breakfast was awesome in the morning. I saw it was pet friendly also!

Very nice motel and great staff

The shower/tub had clearly not been cleaned prior to my arrival. There were short black hairs in several places in the bath tub and long hairs stuck to the side of the shower wall.

Quiet, easy access, very accommodating with pets

On a family trip home and the stay has been good. The fitness center is being redone and the toilet made a weird noise, but moving to a new room took care of that. The staff have been very helpful!

The staff is professional and the rooms are very nice. They are spacious, clean and well maintained.

Easy check in clean and quiet

Easy in and out as a traveler

We have stayed at this location before and it was a wonderful experience!

Beds were very uncomfortable and room was not the cleanest

Breakfast items were limited but good all the same.

Newer build, very clean

Very nice well kept hotel

Unfortunately, the room we stayed in for a couple of hours on Friday-Saturday August 23-24, had bed bugs. This was discovered in the middle of the night. Andrew, the front desk worker was very helpful in getting us out of the room and running our clothes and items through the dryer. He was the lone bright spot at this otherwise terrible experience.

The staff was very nice and helpful.

Thanks

The room had dry wall falling apart, the lights in the vanity mirror had bulbs out, the shower cracks and crevices had dirt in them and the window shade didn’t work properly. We were there multiple nights and the second day our keys didn’t work because they only set them up for one day so we had to get it fixed. It was very loud at night next to a door and the plumbing room.

1st night of 3 day getaway trip. Convenient location with easy parking. Very friendly staff with efficient check in process.