Holiday Inn Express & Suites WHITE RIVER JUNCTION, an IHG Hotel

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We found the Holiday Inn Express more than met our expectations. Breakfast was plentiful and delicious. We were very pleased with our stay.

Very clean, nice breakfast, spacious.

Everyone was super nice, very spacious. We hot there a little earlier and was told the room was ready, went up & it was still being cleaned. We had to wait in the hallway with rhe luggage bc who wants to haul it back down. But they were apologetic. However we noticed the room wasn't cooling, yes it's winter but who wants to be in a room with 4 other people at 78 degrees. I reported it & was told they would check. We went to dinner and when we came back was told they had put a fan, and to check. first it was like a table fan which wouldn't of cooled anything but one person and no it was still 77 and stuffy. So we had to move rooms, same floor but still had to haul everything over. Aside from that location is right off highway and it's convenient.

Highly modern and good room size and only average breakfast buffet.

This was definitely the most comfortable stay i've experienced from a hotel! This is due to the cleanliness, incredibly comfortable bed, which is very important to me as i have Fibro and Psoriatic Arthritis. Also, i definitely can't forget about the staff! They went above and beyond for me, just because they genuinely care! It was a very warm and welcoming experience over all! I would highly recommend this hotel!

What we loiked most was the staff. Roberta in the breakfast area is a real treasure. She keeps that area well stocked with food and supplies and checks with all the residents using that area to make sure they are satisfied. Sarah at the front check-in is also very friendly and responsive to all requests/issues, etc. Two issues regarding the facility. In the garage one of the doors leading to the elevator will not open with a keycard. This has been broken for at least the last two times we had stayed here before this most recent trip. Also, every bathtub in the hotel should have better non-slip surfaces installed. The strips in the tubs of all the rooms we have stayed in are worn and not very effective.

A pool and hot tub would make this place nearly perfect

The person at the desk was exceptionally nice. She gave us an upgrade without us even asking. We are good customers and that should happen more often.

Really good place. And the breakfast ,wow

Great

Clean and comfortable room. Staff was very nice

Access to highway

The only issue was that our room wasn’t ready when we attempted to check in after 3pm (the stated check-in time). Otherwise a great room and very friendly staff.

Good, convenience; Bad. noises at 3 am of trucks outside picking up garbage,inconvient room temp controls.

This chain of hotels never disappoints. I try to use them for work trips as much as possible.

Perfect sized room. My only complaint is that all of the USB ports you couldn't use in order to charge my phone. I had left my cube at home.

Breakfast was great but some items were cold. Elevators were dirty. Mattress was soft. However, overall an above average experience.

Good place for a stopover on our way to Boston . Practical

It is easy to get to, fairly new and clean. Bed is comfortable. Huge room, got the suite and it had a small kitchenette, 2 separate seating areas and 2 queen beds. Felt very open and relaxing.