Holiday Inn Express ST PAUL S - INVER GROVE HGTS, an IHG Hotel

The area

Great facility good breakfast excellent chef

Super quiet place with very kind staff. Thank you

This place is good near MSP airport. The staff is really well trained and friendly.

The staff were fantastic. Great attitude. Helpful and always available. The bed was super comfy. I will always stay at this location when traveling to or through Minnesota.

Excellent service from front desk in a very complicated hours. The lady and security helped me in a personal matter extremely professional and fast. Very much appreciated.

They didn't have a hot tub like you guys said. Update your site. Its inexcusable

Good romm

Nice clean place. Staff was nice.

Needs a lot of updating. Elevator floor is ripping up in places and dirty. Carpet is old and dirty. Beds were comfy. Tried to call down to let them know the toilet wasn’t draining properly but got put on hold twice (he was the only one on duty and was checking in people), so finally went down and was handed a plunger. We fixed it.

Came to town for a business trip, and decided to try a new hotel compared to last year, I won't be back. This is more of a family-based hotel compared to for professionals. Children were running around the hotel screaming at 5 am, bed was uncomfortable. The worst part yet was that I was placed by Laundry and Hospitality and I could hear the screaming pipes from above as well as loud staff and washing machines. Made for an exhausting work trip with restless sleep.

Staffing extremely polite, very clean

Beds were reasonably comfortable, breakfast was excellent, room was clean, water pressure in shower was great. No housekeeping while we were there and had to request towels be replaced (and nowhere to hang to reuse or hang bathing suits). Hand soap was somewhat inconvenient for a child to use, placement was too high near sink. Pool was closed for service on our last night/morning which was disappointing for children, also water in pool was rather chilly. Aside from those minor issues stay was great.

Very nice location. Everyone was very friendly Hotel was very clean

Check in was super easy. Christine make my stay more pleasant she was super nice and got my room quickly that way we can get ready for the concert.

We were there for one night following a concert. The hotel front desk and breakfast staff were polite & lovely. However, the hotel itself was very humid and there was a concerning vent directly above the breakfast area that had debris. See attached photo.

Very nice stay and good breakfast

Great stay! Will definitely stay here everyone

The room was clean and the breakfast was good. The big problem was the air conditioning unit which would switch off after a few minutes. Eventually, after an hour the room was cool enough to sleep but only when the outside temperature was the same as what we needed. The maintenance person was slow and couldn’t help. The front desk only told us that the hotel was full so there weee no other rooms. No one even said Sorry until checkout. Clearly it’s time to change AC units.

We came in late and left early. The front desk person was very nice. Check in was quick. Hotel quiet. Very good continental breakfast with plenty of options.