너무 낡은 실내 에어컨의 청결, 샤워커튼에서 나는 냄새, 낮은 수압, 전화기와 디지탈 시계 위를 덮은 먼지... 청결에 좋은 점수를 줄수 없어요

청소한수건을 메이드가 놓고 가는 바람에 바퀴벌레가 나왔습니다

코로나라 룸클리닝을 해주지 않고 화장실에서 계속 하이톤으로 울리는 소리가 남 뷰는 좋음 그리고 리셉션데스크에서 일하는 사람들 태도가 다 손님을 무시하는 태도라 어이가 없었음

I would never recommend friends or family to stay this hotel. I paid for amenities including beach chair which is what i couldnt borrow at least once because they dont have enough chairs. (I asked 3 times for 2 days, but they didnt have because first comes first serves for chairs even if every customer pays for it. Its weird) Most of all, the front-desk managers(women) are mostly unkind and unpleasant. I think that hotel managers and customers are changed at this hotel because i was smiling and asked something i wondered kindly but they were dry, dull and even curt. While i smiled and said thank you, but she didnt even look at me but just stared at moniter. THE WORST EXPERIENCE AND SERVICE I'VE EVER MET. oh, i must say i paid over 500 dollars for 1 night.....

서랍안에 이전 손님 과자등 먹은 그대로 있고 곰팡이까지 보였습니다. 쇼파등 상태가 낡았음~~~

Hotel suites are good.

場所はとても便利で、ワイキキの真ん中よりも広々とした部屋に泊まれるのが良い。従業員のらみなさんの対応もとても親切。 他方で、ルームメイクで部屋のゴミが回収されていなかったことがあった。また、毎日水をもらえるのですが、レセプションがずっと混み合っていてストレスがかかる感じがあります

The Ilikai is iconic. Not for people who want blinged out, Vegas style resorts in Hawaii. Aloha served here daily and the reason why we always come back to Hawaii.

Staff are not helpful

Iconic hotel and really good atmosphere. Staff is friendly and helpful. View from the sunset view jr suite was amazing and overlooking the Marina and Honolulu. Rates were better than Hilton Hawaiian Village Waikiki which is right next door, so you can still visit the village shops and restaurants without being in a crowded hotel or vacay club waiting on elevators with other tourists. Will definitely be back on my next trip to Waikīkī.

We spent 5 nights in this hotel. Room, cleanliness and staff were very friendly and welcoming

Good property! Rooms need to be updated Full kitchens need a dishwasher! Need more than one frying pan in the kitchen! Great free entertainment like the Hula and the grill restaurant had great live music at nigh!!! Especially Thursday night! Close to the beach! I had the full ocean view room with a full kitchen I would use this resort again.

Great place just right behind the beach. Good hotel too. Parking is a problem but overall great.

The room we were given was NOT a good location, they put us on 2nd floor above the valet & street level so there was NON STOP noise. The room was nice but beds need updating & better pillow for sure. The staff was really nice & helpful. Management took care of an issue we had with someone from the staff coming into room without our permission & scaring our daughter. The valet workers didn't seem to work like most other valet staff, we had to bring the keys to them when we would arrive so NO tip for lack of service from them & cost was EXPENSIVE. Might be better if we were placed in a better location & better view.

The stay overall was good. A lot of trouble and confusion checking in. My room description stated pool view and my room didn’t. I had a straight view of the trash and parking lot. The elevator situation was the absolute worst. I’m not sure I would stay at this location again.

I want to give a big shout out to Mervin and Chester at front desk. They were quite pleasant and made our experience positive. Please consider putting full length mirrors in the room otherwise everything else is perfect. We will certainly come back!

Excellence everywhere but not the hard bed.

The elevators seem to be updated/ maintained better. Even though the number of people in the elevators was less than 2500 lbs, the max capacity, two of the elevators didn't move. We had to let the last people in out.

Everything

部屋からのオーシャンビューは、最高！毎日、お水のサービスと好きなアイスクリームを選び食べることが出来る！キッチンの道具も最低限揃っていて、外食に頼らずすむ。アラモアナセンターにもロイヤルハワイアンセンターにも歩いて行ける。