JW 메리어트 라스 베가스 리조트 & 스파

Beautiful property. We enjoyed our stay.

Area was good, we had an issue with cleanliness. Staff did not clean guest bathroom and toilet had feces in it. we found someone's panties in the couch behind a cushion. thankfully, my wife and I were with each other all weekend, so this was not an issue. it could have been a MAJOR problem. everything else was great. as always, they spa had issues with the water stations outdoors. NONE of them worked this time. this is always an issue at this facility, with one of the stations, "which is a draw to the facility) always not working,. this was the first time ALL of them were a fail.

Everything is there u want! Food, entertainment, sport book, spa! Had a fabulous time and very comfortable. One thing….the smoking, if u could have a non smoking section for the hotel as well as the gambling casino…would be good. I retire to my room because I had difficulty breathing. Only to be awaking coughing because somewhere somehow my room was filled with cigar smoke! I had to open the balcony window to let it out! A minor inconvenience but the property was top notch!

We would stay again.

We used to love coming here. But since the remodel, the hotel has gone way down in service, smell, room service (Ha!) and more. We will NOT be returning.

We checked into the hotel on the 10th and scheduled to check out on the morning of the 13th. We were in town for a wedding with our two kids. Upon checking in we were upgraded to a suite by the lovely staff as our room was not ready. Unfortunately upon getting to the room at roughly 10pm the heat never came on and the suite stayed at a rather chilly 63 degrees after the heating unit went out on the roof. We informed the front desk on the morning of the 11th and around 8pm on the 11th the hotel maintenance team showed up and fixed the heating unit on the roof. We also notified the front desk that during the day we lost water and that there were no trash cans in our hotel room, anywhere. We were told that there weren’t trash cans available cause the hotel is going under renovations. There was no running water to the suite to flush toilets or for running water to get cleaned up. Due to the staff not being able to fix this issue we resorted to having to go to a friends house to shower and get cleaned up. Water was finally fixed the evening before we left.

Fantastic property. The rooms were spacious, extremely clean, and the amenities were top notch.

Rooms are large, quiet and comfortable! Love this property!

Beautiful property. We always stay there when we visit family. Very relaxing atmosphere away from the busy strip, love that it’s surrounded by waterfalls as you walk in the garden. Highly recommended

Overall I enjoyed my stay at the hotel and would stay there agin but I will comment on things that needed improving... I did not realize how far away from the strip the hotel was and incurred 400.00 in uber fees but this is no fault of the hotel. Additionally, we were misinformed though that there was a shuttle from the hotel to the strip. We arrived late on Friday evening having traveled from South Florida. I thought it was impersonal and exhausting to drag our luggage from the hotel lobby all the way to the Palms tower on our own. A bellman or cart would have been helpful. On several occasions we asked concierge or front desk attendants about various hotel accommodations (one being about the pool, one about rampart card, and one about drinks) and the answers were brief and somewhat unfriendly. Lastly, I asked for housekeeping service on the Saturday of our first full day and was told we may have missed the time (which we did) but then our room was not cleaned on Sunday either. Our towels had been refreshed upon request but our dirty towels had been piling up in the bathroom for three nights and our beds were never made. I am a Bonvoy member and always try to stay at a participating Marriot property.

A really lovely resort hotel. We had a large, first floor room that was clean and well appointed with a patio. The staff was universally friendly and helpful. Restaurants were ok. It is an approximately 20 minute ride to the strip (+\- $30 Uber ride).

Large rooms. Quiet area. Nice grounds and landscaping.

Liked that although the property was in Las Vegas, it didn’t feel like LV. Beautiful grounds and good restaurants.

We had a really great stay here. Our room was spacious and had a great view of the mountains, every single staffer was really kind and helpful, the food was tasty (we only tried the Earl Grey Cafe but would have tried others if we had had more time), the casino was the perfect size (not too overwhelming, but a great variety), and the salon was beautiful. It was too chilly for the pool, but the grounds were gorgeous and the property on the whole felt light and airy. Plus it’s great to be off the strip to easily explore other areas in Summerlin and nearby. (And the Uber to the strip was only 20 minutes, so don’t let the distance deter you.) It really was the whole package- thank you! We’ll be back!

Overall our stay at JW Marriott was good. Our suite conditions were just not at its best. We had cabinets with chipped wood coming off. Floors were stained and did not seem very clean. Shower was a bit dirty and did not drain as it’s suppose to. Location was great and quiet. Would definitely reconsider next time as this is suppose to be a luxurious hotel.

I as grest

We always love staying here and will continue to do so. But we didn’t get maid service the whole time we were there. Even though we asked twice.

Very nice property

The hotel property is expensive and requires you to pay an additional resort fee. From the photos it looks like a posh resort so price and description suggests its worth the price. However, when we went to the pool, the bar was all but closed down and no promised food service by the pool, the hot tubs was not working and the cushions on chairs were stained, torn and looked as old as the hotel. The food at the resort was extremely underwhelming but to go offsite required you organizing transportation. No concierge services. In summary, expensive, no wow, no services, no shows, old & tired feeling and way out of the way from everything Vegas is known for.

really nice property, rooms in the main building are renovated and way nicer