We loved our time here. My 4 year old said "I want to stay here for trillion days!" He loved the bunkhouse, den area and all the board games. Us adults, loved how spacious the place was and they had everything we needed for our long stay including a fully stocked kitchen. It was conveniently located for us - 20 min to sugar bowl and soda springs and quick drives to grocery stores, downtown restaurants and the lake. I've learned with couple of communications I had to the management that its best to just call the number than doing email, you will get an answer much faster. Overall we had a wonderful stay and cant wait to book this place for our next trip to Truckee.