Magnolia Hotel Dallas Downtown

The location is great!! The stay is not bad...what got me frustrated was how I was told I have to valet park for $45. Some how they need to disclose there is mandatory valet parking only. It's not just the money it's the time, I was almost late to my meeting the next morning because valet was behind even though I messaged them 30 minutes ahead of time. I was told to message them 10 minutes ahead of time and it took 40 minutes....

The property is beautifully built. The room was spacious, modern, and cozy. If you need to heat your room though, you have to ask the lobby to send someone to turn on your water heater which they took care of in less than five minutes. Would definitely stay here again.

Great place to stay.

The hotel and staff are amazing!

Don't believe the photos on their website. This hotel is extremely dated and in dire need of attention. My bathroom had three leaks in the ceiling from the shower in the room above me that drenched all the towels and some of my things. The wood and paint all around the bathroom door indicated the leaks had been ongoing. The hotel was sold out so no option to move rooms and because I paid via Hotels.com, they said they could not credit or reimburse me for my room. My TV didn't work, the elevators were a constant issue (waiting upwards of 22 minutes for one) and every staff member I encountered (Aside from valet - who were all fantastic and very helpful) was rude, unwilling to help and very defensive.

Amazing staff. Nice, easy walk to KBH for tourneys.

Wasn’t bad but wasn’t the best

Overall this hotel was fine for a one-night stay. Just a few minor complaints, the heat didn’t work in my room, I was freezing all night. The bathtub wasn’t very clean.

Please change your interiors. It's so creepy!

Gone down since management changed

1st of the hotel is old , the room we stayed in needed some updating, carpets we not bad but had some stains not many that needed attention. the toilet was small, old round toilet with a bad seat. it was usuable but how much does a toilet seat cost? but we think the rate of $104 was very fair for the area. Most hotels nowadays are crazy priced. I am done spending $300 for a place to sleep. lots of restaurants (the depot w/ 10 food court restaraunts most around $13 a plate was good & quality food) ) across the street 24 hour security out side the depot made us feel safe. the rodeo restaurant next door was good as well as the drinks & the food. I was surprised to watch a fairly nicely dressed young black male ( by the way I am not racist I am married to a Latin woman) sitting there at 4 pm stripping the signed dollar bills stapled to the walls being put in his coat pocket. I guess things have changed too much for this old country boy. this should not have been allowed. but today society has gone nuts. all in all we had a nice stay at the magnolia.

Property was dated. Poorly maintained and dirty. Pictures on Expedia did not match.

There was no internet during our stay. We would like to request a partial refund as it impacted our experience and work process

The internet was down and no refund or other benefit was provided ie a free snack or reduced room rate. The internet had been down for several days so no excuse

WiFi was out the whole time

Property ok needs to upgrade furniture and kitchen appliances For $45 per night for valet i think the hotel should At least upgrade there rooms and get a better WiFi system it was horrible

Had a amazing stay

The 50 a night parking fee is ridiculous!!!!!

Terrible experience. 1. Property never had WIFI at least for the 4 days i stayed and staff was very casual in taking my concerns. I was there for work, and with no WIFI , i had to find alternate ways to access internet. 2. One of the days, housekeeping left their cleaning/mopping cloth (while i was at office) on the bathroom floor and they even used bathroom ( i know because it was not flushed). Even after telling to the staff, mopping cloth was only taken the next day. 3. They are taking advantage of the location, NOT WORTH

This hotel was nice and amazingly comfortable, on walking distance from exclusive restaurants!