Great location

집에있는듯한 편안한 느낌을 주는 호텔

다 좋았는데 물이 너무 지져분했어요.수도물에서 작은 쓰레기가 나와 탕에 물 담으면 정말 기절하는정도요. 물탱크에 문제있는듯. 일단 프론트에 항의했는데 제대로 물탱크등등 청소해서 깨끗한 물 나오게 해줬으면해요!

Good in-room coffee service but did not have teaspoon in the room. Concierge was great with restaurant reservations. Also, hotel was pet friendly with no additional cost.

It was the one of my best hotel experience. The hotel's facility was excellent and employees are fantastic. All my family members were very very satisfied. You should try the spa located at 4th floor. It was amazing experience with Mandarin Oriental Boston. Thank you

The legendary, almost mystical, service and attention to detail that is the hallmark of excellence at a Mandarin Oriental? Look no further. Add in the incomparable location within Back Bay Newbury St. With Gordon Ramsey as its “hotel restaurant”, there really is nothing further to be said. The best of Boston.

Wonderful stay. Thank you

Brilliant hotel and staff.

Excellent location, clean, very large rooms, amazing staff. I do wish they used top sheets and not just a duvet but that is a personal preference.

Amazing hotel and perfect location.

The room we initially booked did not match the images presented on the website, leading to disappointment during our three-night stay in an accessible room. The shower depicted in the photos was quite different from what we encountered, and the beds were significantly smaller than anticipated. Although we raised these concerns with the hotel, we were unable to switch rooms until our third night. This was particularly disheartening as we had been looking forward to this long-awaited break. When we finally moved to the room we had expected, it was a relief, but unfortunately, two of the nights still fell short of our expectations. Overall the location is great,hotel is clean and we enjoyed using the spa. If we had been allocated the final night stay over the 3 nights there would be no complaints.

Good place

Had the most wonderful stay at the Mandarin Oriental in Boston. The room was perfect and the staff 5 star. Can't wait to come back.

All is good !

En general excelente atención del personal, instalaciones, servicio a cuarto.

The hotel is beautiful and located in a very desirable area. Back bay is one of my favorite places in Boston. The staff were great, very professional and always trying to help. If there is one thing that needs TLC is the carpet on the hallway and especially the first floor.

All-around high quality stay. Excellent staff. Mirror in bathroom could use additional lighting. A bit dim for shaving.

Me gusto todas las cortesías que daban en la habitación y en el lobby, todas las personas muy amables y lindas con nosotras, estoy maravillada con la hermosura y tranquilidad de este precioso hotel, excelente atención de los empleados, muy respetuosos. Lo recomendaría.

wonderful stay :) excellent hospitality from front desk to valet , perfect location

Good experience for this hotel