레지던스 인 바이 매리어트 휴스턴 바이 더 갤러리아

넓은 호텔입니다. 차량 주차할때도 철문이 있어서 안전하다고 느꼈습니다. 조식도 깔끔하게 제공되고 매우 친절한 스텝들이 있었습니다, 근처에 갤러리아 도보로 이용 가능합니다

아침도 주고 편리합니다.

Very nice hotel for business. Good location and kind staffs.

A atenção da equipe do hotel foi excelente, mas a estrutura do hotel em si nao ajuda. Tivemos muitos problemas e estivemos em 4 quartos diferentes em 4 dias de hospedagem. O primeiro quarto (8131) tivemos problemas na porta. Travou e parte da familia ficou dentro do quarto e parte fora, alem de ter um cheiro de cigarro impregnado no quarto. Fomos para o segundo (8130). Em uma noite de temperatura extremamente baixo, o aquecimento nao funcionava. Pela manhã a manutenção esteve no quarto e nao conseguiu resolver. Fomos para o terceiro quarto (8129) ao testar o aquecimento, o mesmo nao funcionava. Trocamos novamente. No quarto apartamento (8127) o aquecimento estava ok, mas o sofa cama apresentou problemas na estrutura. A localizacao é otima. O café da manhã é simples, mas gostoso. E o estacionamento é gratis. Alem de funcionários atenciosos.

Bien pero me cobraron $81 usd al ingresar y no me han respondido el motivo.

Loved the clean room and that it had a full kitchen. We had the suite with the private bedroom. Our adult kids had the pull out couch bed but bring extra cushions or blankets because it was not very comfortable. Loved the two tv's so we both had our privacy. Parking was under us and free! It is a VERY busy area but safe gated place! Shopping is near but we didn't stay for that. We had door dash the night we arrived and their were many choices. This was well worth the money! Will stay here again!

I really enjoyed the property. No one was in the pool or hot tub due to cold weather but other than that, the hotel is pretty decent. I would stay again.

El hotel no está en la categoria que por lo general ofrece Ressidence Inn by Marriott. Cuando arribamos tuvimos que esperar aproximadamente 20 mins para hacer check in ya que supuestamente habia una actualización de sistema. La limpieza y calidad de las habitaciones dejan mucho que desear. En resumen, el hotel no ofrece la limpieza y calidad en servicio de otros hoteles de la cadena Residence Inn by Marriott.

Excelente ubicación, propiedad antigua y con necesidad de mantenimiento en algunas partes

Esperabamos más, colchon basico y sofa cama incómodo. Falta renovarse

Cobran extra el Estacionamiento y, depósito por habitación, (no menciona eso app), no hablan español (la app dice que si), desayuno siempre igual y poco, poca amabilidad del personal, no apoyan situaciones…. La ubicación es buena.

Great location!

The staff was helpful, but communications were difficult due to language barriers. The property was in need of repair. The first night we stayed there was no hot water. The carpeting was held down with duct tape, and the dishwasher fell out of the cabinet. The breakfast team was amazing, they were always cheerful and kind. I wish all of the staff were like them. The location was very good, for what we needed. Just might be better options available.

It was an ok quick stay

The property looks very run down and old. The door we entered to our building was all scuffed up and poorly maintained. The room smelled. The drapes were in poor condition. The bathtub was stained. AND we had no hot water the entire stay. Additionally, we were unable to turn off tv because the batteries in the remote needed to be changed. After a trip to front desk and a second set of batteries that didn't work, the night clerk came to our room with fresh batteries. She was helpful, but the hotel did not seem concerned about correcting the hot water problem. We were advised the boiler was reset as we were checking out. Also, I opened a closet in the kitchen to find a rusty and corroded air conditioning unit that made weird noises. This is a dump!

Excelente, buen hotel

Staff very polite & courteous. Clean

Good hotel

They had roaches

Weird design. Felt like a converted apartment complex. Pool and hot tub taped off. Very unhelpful staff. Would stay elsewhere with all of the choices in that area.