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Close to restaurants, particularly Saltie Girl.

Great hotel overall, nice staff. The only problem is that one of the old elevators always breaks down, especially on weekends, when there are a lot of people staying in the hotel, and it is a very very long wait to get up and down.

Staff is amazing! Have stayed here twice a year for the past three years now. Always excellent.

Very nice older hotel but well kept ! Everybody at the hotel was ki d and helpful. Great location close to shops and food . Would stay here again . Loved having a room with working fireplace in the cold winter !

It’s a historic hotel with classy facilities but a bit run down. The corridors are very wide. Rooms are ok size given the location. The in room heating vents were very loud so if you are a light sleeper be aware. I thought the hotel staff could be more welcoming. Overall felt a bit cold. There are ongoing decoration projects which means half the time only one elevator worked, and people were doing work in the lobby. Just didn’t feel a well oiled running hotel overall.

Staff extremely friendly. Hotel was beautiful and well maintained. Many shops within walking distance. Highly recommended.

always a great vibe! had a fireplace suite so fun to spend some time with a crackling fire going while enjoying a nice bottle of wine before going out on the town for some fine dining.

It was an amazing time. Clean courteous and awesome!!

Home away from home. Cozy, clean, amazingly friendly and full of character and charm

Overall, really enjoyed our stay. In-room wood burning fireplace was a great perk and the person who took care of getting the fire started (Roland, I think) was excellent. Room temperature was a little hard to control, but manageable for the most part. Very comfortable bed. Bathroom toilet area was a bit tight (could be a problem for large people). Great location and wonderful staff.

It's a lovely hotel with antique atmosphere!

The entire staff could not have been more accommodating. The hotel, in general was perfect in every way.

As expected, it's a bit dark and dated. However, lovely staff and spectacular location. I was not feeling well and the lady asked if I wanted a Ginger Ale. I got two cans sent to my room. It did help a lot.

The Lenox Hotel is wonderful, with nice lobby ambience and European charm. The service was what may stay exceptional. Everyone - from the President of this hotel to the young valet guy - was a top notch professional, looking to make a guests stay a really comforting one. One of the best hotels in Back Bay, in an amazing location.

Very nice hotel with pubs and bars

Amazing guest services from the moment we pulled up- very friendly and efficient staff. Beautiful hotel.

Always a pleasure to stay at the Leox. Old World charm and perfect location.

Beautiful lobby, love the old Boston feel!