에어컨 온도, 바람 조절이 어려움. 그외에는 좋았음

Great stay! Megan at the front desk was awesome!

Property need urgently renovation, wallpaper are pill out, furniture heavily paint and chipped looks dirty even is clean bathroom mirror chipped, nice hotel but need renovations. Sad. Staff over free parking to select customers, i not was the lucky one customer before me get it, i asked and they denied to me.

Beautiful rooms & views

Excellent location. One of the nicest hotels we’ve stayed at in Waltham (we have stayed at 4 other ones). If bonvoy member parking is free, otherwise it’s $20/night. Staff excellent. Bed was excellent and plenty of towels in bathroom. Breakfast was very expensive but we had a $25 voucher that paid for the buffet on weekend. Food was fresh. Busy breakfast so go down early.

Nice and practical hotel.

Very nice hotel. Bed was comfortable and the breakfast was really good.

Excellent service

Everything was wonderful

Their breakfast was amazing

Terrible. Staffs are rude (specially breakfast. Limited space for breakfast, expect a line if you are late. The bed was shaking because of next rooms vibration thanks to air condition running. This is a shame in the name of Westin.

I love this place

Easy to get to, quiet, convenient.

I didn’t like the front desk staff. I was waiting excessively only to be told to wait longer after finally being registered yet people Who stood behind me were checked in faster than I with a prepaid room. As I reentered after parking my car another female staff member just stared at me akwardly which made my family and I uncomfortable. She never greeted us or even smiled and when I addressed her and said loudly well good evening she just smirked. I wish I got her name as I left. I didn’t even return back for my second night and gave my room to my nephew instead. Very dissatisfied with the treatment I was given and I e NEVER experienced this level of disregard in all of my Marriott experiences being that my sister is an employee there. It was quite disappointing. I will be reaching out to customer service or even corporate based on this experience.

Great stay and hotel is well kept. It is in a Suburb of Massachusetts.

La seule chose qu’il faudrait améliorer serait d’inclure le prix du stationnement dans le prix de la chambre, il n’y a aucun stationnement disponible aux alentours de l’hôtel

The windows were leaking air in the restaurant area

Hotel was very clean and accommodating

This is a great hotel but needs updating. There was peeling paint, the pool had slime on the sides, and there was a horribly loud machine noise in the wall in the room a few times a night from something. The bed was really comfortable and the staff was very nice. You can’t beat the location for restaurants and traveling in any direction.

It was the best hotel