두번째 방문을 한 곳인데 이번에도 역시 청결한 서비스와 쾌적한 공간 그리고 좋은 위치로 가족들과 함께 편안한 여행을 보냈다.

It’s an okay experience, the house I stayed in was very nice and clean . The only issue I had was 2 out of 5 of the tvs didn’t work and the shower in the master bedroom didn’t work I had to use the tub the entire time .

Pool area was well kept and the restaurant staff were great.

Vacation is so much better when it feels like home away from home. Comfortable, spacious, quiet and friendly. Gorgeous, comfortable pool area. 5 STARS. RECCOMMEND.

It was a wonderful stay. My husband, daughter and I enjoyed the stay .

The property was wonderful and every room was spacious and had its own full bathroom...

Entertainment choices

The town home we stayed in was nice but it wasn't that clean and they had the air conditioner locked so it stayed on 75 to hot in the home the downstairs was way to hot and thank god i brought my own fan helped out flys everywhere the stove was broken the town homes number was 3040 beside that the water park and the the restaurant and the bar was fantastic everyone was so nice

Me and my family had a great time. This was my 5th time staying here. We will be back.

The place we had was very outdated , it was the worst condo we have ever stayed in at Regal Palms .

Ants all over we bought food and they got all in it waste of money

Very quiet and nice pool. Fourth time staying

DO NOT STAY AT REGAL PALMS!!! This place is horrible! Staff would not let our family check in even 1 second before 4pm. When we arrived at our townhouse, it was absolutely disgusting! The floors were filthy, my 2 year old’s feet were black. Nothing was cleaned or dusted. All of the plates and utensils were dirty and had to be rewashed. We found brochures and a broken cellphone in the kitchen from previous guests which proves the place was never cleaned! A sink upstairs was filled with rust and the bathrooms were infested with ants and bugs! In a bedroom bedside table we found 2 paper plates with old half eaten pizza and a receipt from August 9th. The microwave door was broken, the oven door was also broken and almost injured one of us with oven set at 425F. When we brought these countless concerns to the front desk staff, the response we got was…”We’re just the resort, it’s not our problem!” Each house is managed by a 3rd party and you’ll have to take it up with them” Soleil Management Group and United Vacation Homes, wouldn’t answer and voicemail was originally full. I can only assume from the countless complaints!!! Absolutely Disgusting!!! Pathetic Service!!! Useless Staff that don’t care!!! Spend your hard earned money elsewhere!!!

Love coming here

The stay exceeded our expectations! The rooms were spacious and the area is great! Shopping nearby. The only downfall is that I didn't experience the pool this time. This makes the third time staying here and it never disappoints each time! I will be returning!

Great home! resort pool and staff were excellent

I’ve come to like this property however the WiFi do not extend upstairs to the bedrooms

I loved everything, the staff was nice and the rooms were beautiful! Definitely coming back again soon

Unable to reach or communicate with property manager regarding problems logging on to the internet. Trash container for my unit had loose trash & flies. And, someone was in my unit while I was out.

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