First of all, we asked the hotel to allow us to check-in early. They agreed but we had to pay 12 USD for it. I called the hotel upon arriving at Noi Bai and was happy to hear that we can indeed check-in early. For me, 12 USD is a small price to pay for the comfort that we craved at that time. Our room is on the fourth floor but thankfully, there's an elevator. The room was clean and it smells good. It's nice that we can open the blinds anytime we want to or close them for privacy. The lighting is good. We have everything we need in the room -- a closet, a cable TV, a mini ref, a safe, a private bathroom with toiletries, a fresh set of towels and even slippers. Even the instructions carefully placed on important parts of the room were printed in English. They also have a decent wifi connection (it acts up at times) and the passwords are strategically placed in the room and the dining area. The free breakfast is amazing. There's a buffet of breakfast staples one can enjoy -- bread, jam, cold cuts, bacon, fruits (water melon and banana), coffee, tea and fruit juices. Apart from that, you get to choose one more from their menu, which has an English translation of the food. It is close to shops and restaurants. If you can read maps, you can walk to any destination you want to go in Hoan Kiem. But since we are not familiar with the place, we opted for Grab to go to Hoan Kiem Lake and walked to different attractions until we reached the hotel. John, one of the hotel staff, is amazing. He is quick, friendly and very polite. He always greets us and talks to us whenever he sees us. He speaks good English and he is quick to help even though it's not part of his job anymore. I highly recommend this hotel to those who are travelling on a limited budget.With very cheap accommodations like dormitory type ones, you get what you pay for. But if you'd like to have privacy, good food and amazing service at a budget-friendly price, then Hotel Lele and Frog is the best choice for you.