Always a nice stay here

Always a nice stay here

Paid for a suite. There was no hot water (or very little) There was a large TV but this didnt work either - picture kept locking up and freezing

Only stayed for business, but the location is very pretty. The staff was friendly and very helpful

Nice hotel! Delicious breakfast, good dinner options.

The hotel from the outside was lovely. The corridors were also neat and clean. The room was, however, in need of refurbishment. The mattress needed changing as we could feel every spring and it creaked like anything. There were cracked tiles in the bathroom and stains around the floor. Breakfast was not good as there was no control due to reception not booking slots for the guests so the poor restaurant team were inundated with people just turning up and they were finding it nigh on impossible to cope. The breakfast (what was there) was over cooked and we couldn't even cut into the black pudding and there was no pastries for most of our time in the restaurant. Bit of advice from someone that has been in hospitality for 30yrs, take time bookings for breakfast. At least then it won't be carnage.

So peaceful and quiet but easily connectable by public transport. Attentive staff and comfortable beds.

Nice hotel, clearly geared towards weddings. We are in the restaurant on a Saturday night whilst the wedding party was in full flow at the other side of the hotel. The food was really good and they accommodated our dietary requirements without a problem. All told it was a great stop over in our trip around the Chester area, recommended.

The hotel is i a quiet location. All the staff we had contact with were lovely, polite and very helpful. We only had breakfast because we had other plans however, everything was cooked fresh. There was a good variety of fruit yoghurts cereals, breads and cooked food. Sraff were really lovely and helful and restaurant was spotless. Good location for walking or a base for other areas. We had an excellent stay and are happy to return

Location, cleanliness, good size room, lovely staff all but one receptionist who was to lazy to find me an extra pillow to support my broken arm through the night and lied about the availability by saying the hotel was full. On checking out other staff confirmed the hotel wasn't full and a pillow should have been available. Shame on that woman. However everything else was good.

It was just a nice friendly well kept place Room was great and breakfast outstanding

good

good

Able to take our dogs which was great

Good stay

The hotel is lovely and the staff very friendly. Lovely clean room but very warm inside. Bed comfortable. We checked in but was told there was no bar open till 6pm as there was no staff which was disappointing.

Vriendelijk personeel Mooie kamer maar zeer warm. Lekker ontbijt!

The hotel was lovely. The staff were very attentive and informative. Would definitely stay again. Thank you.

Very comfortable bed, excellent food and great service. Lots of parking available, in a good location between Chester and Wrexham. Decent outside areas for good weather and very reasonably priced.

Pleasant peaceful place to stay. Good service. Good value.