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I stayed on 19th December and was impressed by how beautifully the hotel's ground floor had been decorated for Christmas. (The Christmas tree on the top of the first short flight of stairs was the first thing to catch my eye.) There was no queue at Reception and I was delighted to receive an upgrade to the twin room I had booked. Now we would have a twin and a King room, the King being particularly spacious and set off beautifully by the near-Solstice sun lowering in the west. I rated everything 5 stars, as regards comfort, cleanliness, facilities and so on. I'm baffled why I have never stayed there before. Had I done so years ago, I would never have stayed anywhere different in Cardiff. No gimmicks, simply restful. The property is on a traffic junction but I found it peaceful enough and quiet at night.

I Stay at the Angel hotel quite a bit . Location is probably the best for me . With work close by too . When I go out like concerts in Cardiff or just leisure the Angel offers a good price too keep watching on prices as they do go up during seasonal times & anything that’s goes on in Cardiff . Well pleased with the Angel , staff friendly service even the cleaners say helllo !

Good hotel

This lovely hotel is full of charm, the entrance and foyer is beautiful. Rooms were spacious and clean, I would say however that overall the whole place could do with a lick of paint. The outside, halls and room just look a little bit tired and with minimum effort (paint/ re-stain the bathroom wood) this hotel could be back to its absolute best. That being said those things are only cosmetic and I will 100% be staying again

It is a great few days away in this fantastic city - the architecture and cultural vibe are fantastic. The hotel is conveniently located, and we had a bath and a shower, which was a bonus. The back stairs were a bit scruffy, and the heating pipes were exposed, making them an H&S risk, in my opinion, as they were hot to the touch. I was really disappointed that the car park was not available despite it being listed as being available in the literature within the room. There are no plugs for chargers, etc, near the bed and limited power outlets in the room.

A great hotel with a superb location. Lovely room with all amenities. Friendly and helpful staff.

We had a great trip at the Angel Hotel. The receptionist was brilliant when we were checking in and out, very helpful and friendly. Night staff were very helpful with questions about the next day. We over for Connacht v Cardiff and the rugby pitch was literally walk out the front door and across the road. Had lovely views of the castle. Will definitely be back..

The hotel was lovely but we didn’t get any sleep as the room was to hot

The staff was lovely and the building itself was gorgeous!

Great stay here! Above and beyond what I expected. Really pretty interior, and such friendly staff from front staff into breakfast. Couldn't have been better and will come again!

Room not cleaned. Had rubbish from previous guest in the room including a shoe box, and the water was half drunk.

The staff where very helpful

As this is my fourth time to stay at The Angel Hotel Cardiff obviously I do like it and feel very welcomed and comfortable there. Staff is SO friendly and out of many hotels in UK in general it's just a proper hotel with properly sized rooms as seen worldwide (UK hotels usually are incredibly tiny) and very accommodating facilities!

Easy to find staff was very polite and knowledgeable room was clean

Friendly and helpful staff allowed me to check in early - comfortable and clean and reasonable pricing WiFi was awful - free hotel WiFi but kept losing connection every few minutes - took several minutes before shower got hot

I was extremely disappointed with this stay. I had booked a room, which when we arrived I overheard was not available (due to some sort of service taking place). I felt we were then put in what I can only describe as a ‘backup room’. This was for my boyfriend’s birthday and so I wanted somewhere nice to stay. There was hardly any lighting in our room except a spotlight and 2 lamps. There was also no soap to wash our hands in the bathroom, 1 towel to shower with and mould in the bathroom on the ceiling. Overall, I wouldn’t be returning and wouldn’t particularly recommend to others

Very nice location. Right next to the castle. You can see the castle from the room. The hotel is right next to arcades which are so very nice to roam about

Lovely stay as always in The Angel

Staff were really friendly and nice, facilities could use an update and refurb.

Excellent little hotel with a historic aesthetic that does go against it sometimes. We had stayed at the hotel, having booked a smaller room (standard double room) for several days and honestly, it wasnt the best. The window wouldnt close and we had to stuff it with a towel, the room itself was cramped, lumpy flooring and the shower was poor and the bedding thin. We had a pretty bad night and decided to ask about getting another blanket for the bed and lo and behold we had been offered to move rooms which we decidided to take. This led to us being upgraded to a much larger room with heating, a massive bed and enough space to run around. The staff, to their credit, were fantastic, accomodating, wark and friendly at all times and were apologetic about the room before. After that, it was a fantastic stay and would highly recommend. That said, a lot of the reviews on here will complain about the drafty windows and cold room and i think its because its an old building. If anyone stays here, if its for a night, get the wee room and youll be fine, especially if it isnt at -1C that night. If its for any more days, get the larger rooms and youll love it. (Oh, also ordering food to the hotel is allowed and for any pokemon go players, theres like 5 stops and 3 gyms surrounding the hotel. Go team mystic)