Everything was great

Really enjoyed my overnight stay here for their New Year’s Eve party. Friendly staff, clean hotel and plenty of food places in and around the hotel. Highly recommend for anybody needing a stay in DT PHX.

Very clean and safe

Honestly the Dust Cutter is a great bar fantastic drinks, but the standard king rooms though were not anything special.

We were in town for the Rate Bowl. Our stay was 12/23-12/27. We found being Bowl game week and games (college & NFL) being televised the bar would be able to show games. There were not able to show the Chiefs on Netflix and it was quite unprofessional when 4 staff members were trying to hook up a compter to a tv to get the game. During that fame (where people watched on their phones in the bar), there were numerous people who walked in and left because the game wasnt on. Its a hige football week and " the ball was dropped". The hotel was filled with K-State fans in for the bowl game on the 26th. There was inadequate staffing in the bar area from the 25th through the morning of the 27th. The wait times for drink service were long, when it came to the menu the waitresses didnt know the menu, there was no food option between breakfast and lunch. I understand it was Christmas but we should have been afforted the service we paid for. There was also a good amount of complaining by several bartenders who were alone behind the bar. It was uncomfirtable to say the least. However, while in the bar, the The exception to the service was Rhonda. She handled the bar and table service fantastically. She is a true example of professionalism and very customer oriented.customer service.

Construction not mentioned at all during check in Moved after being woken up the first two days. Second room was in horrible condition - shower barely worked - dirty

Problem was room service was awful! They bring food in packages not on service tray or table it was like COVID all over again l won’t stay there next year! Also food choices very lacking! No fresh fruit or vegetables or beverages like ice tea!

My room was super cold and the Heater dosnt work

There were consistent issues with the elevator during our whole stay where we had to resort to the stairs because it was over a 10 minute wait to get on the elevator from the 7th floor. In addition, our sheets and comforter both had stains and we had to request new blankets however those had hair imbedded in the fabric. The room was dusty so we did end up doing some cleaning of our own.

The whole place looked awesome and incitig

There was pubic hair in my bed.Hair in the shower and the body wash was empty.

Buena ubicación, la atención a los huéspedes es excelente, desde el momento que llegas al hotel, las instalaciones están en muy buenas condiciones, la vista al Downtown desde la habitación es muy bonita, recomiendo sin dudar este hotel.

Great when going to Footprint

Great location, average corporate hotel. The first day I requested a room change because the toilet didn't flush. The second room had a different problem. There was noise ( hammering and drilling) all afternoon because they were doing upgrades on my floor. I requested a wake up call and never got it. I'd give this hotel a C and wouldn't recommend

Large room for the price. Very clean.

Everything was great and the staff were really great.

Very clean. We went to an event at Chase Field and the location was walkable.

Rooms aren’t very clean

Stay was great staff very friendly

The location was great... the city is very walkable and user friendly. The hotel concierge staff were excellent. My room was very clean and the bed was very comfortable.