Couldn’t fault any aspect of this hotel. The decor, ambiance, staff, cleanliness, all excellent. Rooms lovely, beds incredibly comfortable, spotlessly clean. Spa looked lovely and the restaurant and the food was amazing. We will be back.
David
출장
10.0
/10
14주 전에 리뷰함
Hotels.com verified review
Excellent
kieran
출장
4.0
/10
14주 전에 리뷰함
Hotels.com verified review
Not a great impression £106 for the night, stained carpet. 2 beds put together for a "king size". Have to pay extra £15 for use of spa facilities, but this wasn't stated. Didn't eat here as waiting time was 3.5hrs.
Christine
10.0
/10
14주 전에 리뷰함
Expedia Group verified review
Very convenient
Carolyn
출장
10.0
/10
14주 전에 리뷰함
Hotels.com verified review
Amazing staff, pool and restaurant
Ashley
출장
2.0
/10
15주 전에 리뷰함
Hotels.com verified review
Blood stain on the floor which was very off putting. £106 for 1 person 1 night without breakfast and then when checking in we find out that it is an additional fee to use the swimming pool / sauna facilities. Double beds are 2 singles pushed together so you find yourself wedged in the middle which guarantees zero comfort. Not very good value for money at all. Room 308 👍
자세히 읽기
Rachael
10.0
/10
15주 전에 리뷰함
Expedia Group verified review
Can’t fault this hotel. Absolute wonderful.
Verified traveler
10.0
/10
17주 전에 리뷰함
Hotels.com verified review
Amazing stay at the hotel with my wife. The staff were very friendly and helpful whenever required. The spa is lovely and the gym is also really nice. Wish we could have stayed there longer!
Norah
친구 및 가족
10.0
/10
18주 전에 리뷰함
Hotels.com verified review
Had a wonderful stay and the food was excellent
The best chateau-briand I’ve had in years
The hotel is a really welcoming place lovely lounge bar reception area
They’ve thought of everything
Looking forward to our next stay
Stephen
친구 및 가족
8.0
/10
18주 전에 리뷰함
Hotels.com verified review
Great night meeting up with friends for the night. The service in the restaurant was excellent along with a great meal.
JP
8.0
/10
21주 전에 리뷰함
Hotels.com verified review
I’d rather not say too much as I don’t want it to get too busy for when I used it again. :)
Douglas
비즈니스 및 여가
10.0
/10
23주 전에 리뷰함
Expedia Group verified review
Great staff and a relaxing place to stay
Jordan
10.0
/10
23주 전에 리뷰함
Hotels.com verified review
Great staff. Food was excellent. Great location for hikes
Beth
여가 파트너와 함께
10.0
/10
24주 전에 리뷰함
Expedia Group verified review
Can’t fault this hotel it has everything. Lovely rooms, place to relax in the swimming/sauna area. The restaurant was so nice with amazing food and lovely staff. The lounge is a cosy place to chill and have a drink in front of the fire places. Overall a lovely hotel that’s not far from anything, is affordable and offers so much. We have already planned to return
자세히 읽기
Ian McDonald Leslie
비즈니스 및 여가 가족 휴가
10.0
/10
24주 전에 리뷰함
Expedia Group verified review
Excellent Hotel for those looking to break a long journey going north from The Home Counties. However, unlike many quality hotels, who are well sign posted, this one is not, thus making it difficult to find.
Alison
10.0
/10
24주 전에 리뷰함
Expedia Group verified review
Wonderful decor and dinner
Ian
출장
10.0
/10
26주 전에 리뷰함
Hotels.com verified review
Beautiful, faultless hotel.
Amanda
친구 및 가족
2.0
/10
27주 전에 리뷰함
Hotels.com verified review
The foyer was pleasant and staff throughout did their best to accommodate.
However our room was dirty and the decor in no way reflected the pictures on the website. The general standard was very poor- cups were unclean, the shower should significant signs of mould in the tiles, floor and around the shower head. The pillows were lumpy and stained. I requested a move and all that was available was damp, cold and musty. The carpet in the replacement room was worn and had large fold that could have been a trip hazard.
The Spa could hardly be referred to as such- it was a swimming pool with a jacuzzi at the side and to use the facility there was an additional charge. Children were having official swimming lessons making it overcrowded. The only real adult time was either dinner time in the evening or early morning.
Our food was average at best! It took 45 minutes to arrive and my Parmesan and Truffle oil pasta has no Parmesan!
Throughout the hotel I noticed worn carpets and scuffed doors and skirting boards.
While based on website photos some f the hotel must have had an upgrade but they clearly give poorer rooms to those not booking directly.
자세히 읽기
Sonya
친구 및 가족
10.0
/10
27주 전에 리뷰함
Hotels.com verified review
Perfect hotel very clean had everything you need, will definitely be back.