전체 평가 및 리뷰 Grand Hôtel Roi René Aix-en-Provence Centre -MGallery Collection

An Indian staff made a terrible mistake regarding an extra payment for a rent car without my permission even though I did not rent any cars. It turned out that he misunderstood my asian surname. But he never say sorry, even a single word at all, and seemed very arrogant to me because I am an asian? He ruined the last day of my business trip. I was so disappointed about the French generosity.

침대가 편안했고 친절한 직원 좋은 위치

편리한 위치, 가까운 기차역과 광장, 훌륭한 서비스 모두 만족스러웠다.또한 조용한 환경또한 만족에 만족!

First, the positives. Great location, very clean and well appointed with L'Occitaine toiletries and coffee, etc. Very comfortable bed and room and we had a nice balcony overlooking the pool. The negatives: They have no USB ports in the room to charge your phone, I called the front desk, they said they'd already given all of the chargers out to other guests so I'd have to "go buy one myself" which was disappointing. Had they mentioned no USB ports on their website, I would have brought my own charger! They were doing some kind of construction so there was drilling going on starting at 9am. The website says the pool is heated but it was most definitely not. We had to ask to have our room cleaned at 3:45 in the afternoon and the night before we left, the door handle to the shower room came off in my hand. Overall, not a horrible experience, but it certainly not the 4 star experience we were hoping for.

Muito boa

The hotel was undergoing renovations, which took a little bit of the comfort away. The staff were friendly and helpful, breakfast was good, the only downside was the lack of air conditioning. We had to keep the windows open all night and the streets were loud…

Bon hébergement ayant donné satisfaction .

I did not notice that I was charged for breakfast without my consent. It is my fault not to notice this when they issued my receipt. However, the fundamental cause of this was charging me what I did not use by default. I should have been more careful. I don’t know if this happened on purpose or not, yet they should not do this anyway. For the rest of my experience was good.

We really enjoyed our stay in Aix. The hotel was lovely and the staff very friendly and helpful.

Jederzeit gern!

A very good hotel in every aspects. And the breakfast was super. But I missed a comfortable chair in the room…

Very good hotel with friendly and helpful staff. Great location too!

Hôtel non conforme aux 4 étoiles en 2024!! Devrait perdre des étoiles car non rénové Arnaque

Séjour très agréable avec du personnel professionnel et attentif au bien-être de leur client

Loved it!

Nice place to stay

The rooms were a little small but comfortable. The staff was friendly and helpful

Super Hotel, idéalement placé dans Aix-en-Provence avec des prestations de qualités

Très bon sejour

Hotel très bien situé à Aix. Belle piscine et chambres confortables mais un peu petites pour ce type d’établissement. Petit déjeuner parfait et accueil global très bon. N’oubliez pas de réserver le parking si vous en avez besoin