I went to Chiang Mai for my research purpose and joined my colleague to choose this hotel for accommodation, as she said the place is in range with a mall and the hotel has an access to the main road. Turned out my stay was amazing. The staffs were very friendly and helpful (especially since I arrived early). The hotel room ambience was wonderful, especially the hotel offers balcony side (and mine was facing the road next to the mall). The room that I had was cozy and spacious. The snack bar is also good (I took a Pringles from the bar), and the room service (and restaurant) was amazing. The breakfast was also really good! If you have a long journey to Chiang Mai and if you have a full day of tiring activity there, Eastin Tan will be your best choice.