Front desk staff service was bad, I was on the phone when we arrived at the hotel front door, my family waited in the lobby and seated, after 5 mins my family got questioned why are they there and if they’re actually guests of the hotel. Immediately I felt disrespected, I was forced to check in with one hand and another holding my phone continuing the business call. While doing so, all we saw was unhappy faces processing our check in procedures. I don’t ask for much as this is not 5 stars hotel, but at least show some empathy to the elderly and work ethics.