One of the staff there, the personality & attitude were like a sh*t. The telephone in the room can't be used. I went to the counter and requested an iron and iron board. But he said got no iron board, it fine then I just want iron. He said will be sent to the room immediately. I was waiting for 40 minutes then went to the counter again, he said: “ forgot”. I said to him please give it to me now but he mentioned he will be sent to the room. He never apologised. I went up to my room with him in the same lift, I try to press the button to my room on 2 nd floor. The button don't work, I pressed it a bit harder. He scolded me … woo…. He was a fu**er really. Hee said if broken then how? I said I will pay. Do you know what this staff doing, he just turn off the lift for the whole hotel and told me the lift was broken then I had to pay? I had be travelling around the world and stayed in many hotels before. I had never ever faced those types of service.