1) hotel is below average. OK for the price
2) no towel provided
3) tv channels are from over the air channels only. no satellite or cable tv
4) no drinking water heater. if you want hot drinking water, can take from dispenser at lobby
5) no lift. advisable to take lower floor rooms
6) hotel is in a wonderful location for business and leisure. many restaurants, convenient stores and stationery shops. batu caves is just 15mins drive away
7) double room size is average
8) our room has cigarette smell. but during booking i didn't request for non smoking room, so it's my fault
9) bathroom is small but has shower water heater. no complains
10) room has a table and chair. good for doing work with laptop.