Second time staying in Canyon Hotels & Resorts Boracay and my stay was even better this time around. The staff from the driver to the housekeeping department were friendly and helpful. The breakfast buffet is not full spread but I also paid way below 50 USD per night. So value for money can not be beat. The hotel also has its own mall right under so getting daily essentials was easy. Free shuttle to the busy part of the island in Station 2 and also coming back. The hotel room was clean with the beds being very comfortable. I always have a good night's sleep here in Canyon.

The hotel rooms were brand new and extremely clean. The hotel beds were so thick and soft. Even the duvet covers were so fresh. But what sets this hotel apart is their customer service and the staff's willingness to help and assist. We arrived a bit earlier than the standard check in time of 3pm and they still gave us a room without any extra charge. The swimming pool was quite unlike other resorts in Boracay that was so small you can hear everyone around you. This is the perfect place if you want to have a quiet and clean space to stay after a full day of activities in the island.

Very friendly and helpful ..

I had a frustrating stay at Canon Hotel Boracay. After accidentally cancelling a room, the hotel ignored my messages and refused to refund the money. The staff were unhelpful, and I was unfairly charged extra for a 10-year-old child. The hotel failed to honor a free dinner card due to poor communication, and their breakfast caused my family to get diarrhea, ruining our vacation. Overall, the hotel lacks good customer service and I do not recommend staying here.

Services and food