I book this room for My dad and my sister and they are very happy to stay here. The room was comfortable and clean. Very Strategic place, near to MRT station, malls and many things to stroll around nearby. The breakfast buffets really satisfying. Will come again for the next visit :)
well, the room was nice, all the compliment was fine. maybe because of the pandemic, the breakfast only bread, not toast with the filling requested. and it was served to the room. quite near with the street food, because it is near the bus & train station maybe. the security and the staff was nice also. thank you.
I often using this hotel whenever I do my business travel. The location is accessible and you can find many options of places to shop around this hotel. The staff always friendly. The foods are always good as well. And the rooms are pretty decent to people who is seeking a good hotel for business travel
The room exceeded my expectation, and just same exactly as how they put it on here. They have flexible check in late from 2pm-12am (if I’m not mistaken), so it was comfortable to know that I’d be fine to arrive late for getting my stuffs done first. It was very close to Blok M Plaza and the MRT station which is very convenience for anyone who needs to travel further than Blok M or Melawai area that can be reached by boarding the MRT. The room was super clean and neat, room service was excellent, and all staffs were super friendly. Although that I might suggest to the hotel that it will be better if you have put the bar for the aircon so it won’t look so unprepared to the guest and will be seen better (as seen on the picture I posted). And maybe fix the lamp near the entrance door also repaint some water spots on the ceiling on the room and bathroom to have it look more luxury. Other than those, I can say it is very recommended for you to stay. Keep it up and thank you for the great service!
The parking system is real stupid. Every-time you are going out, when you are coming back, you must go back to the reception to register for the free parking, they can't do the free parking for the duration of your stay. This is a lot of work for your guest. Not to forget to mention, they don't have enough space for parking. Another thing is the elevators are too slow and awfully small.
Need more make over surroundings hotel, like pool area, parking area in front of lobby, bathroom - too old, but over all still convenience to stay here.
It was my first stay here and also I had event at rooftop. All the service from fb team was great special thanks to Eka (sales). Only 1 thing make me disappointed, front desk who handle my check in said that my room will ready around 10mins but its not ready yet until 90mins then she didn't apologize or say anything. Please trained the front of the house how to be professional and attitude.