Villa in Bintaro

I stayed here for one night, booking two rooms: one deluxe twin room and one premier room with a connecting door. While the premier room was spacious enough, the deluxe room felt too cramped. The reception area is not on the same floor as the lobby, requiring us to go upstairs via stairs. Although there's a lift in the lobby, the escalator was out of service. Unfortunately, there was no staff stationed in the lobby, and I had to find someone to help with our luggage. The pool was average in size, nothing exceptional. The most disappointing part of my stay was the lack of proper staff training. I asked for a menu at the pool, but no one returned with it. I ended up going to the food station myself to order calamari rings, curly fries, and hot tea before swimming. However, the food wasn't ready even after we finished swimming. Worse, one item wasn't available, but no one informed me. After an hour, the food was finally delivered to our room instead of the pool as requested. Overall, I'm very disappointed with the service. The staff's lack of attentiveness and professionalism made my stay unpleasant. This is not the experience I expected, and I hope the management takes these issues seriously to improve their service standards.

Theyre junior flatroom perfect for family staycay. Spacious room big sofa kitchen utensil is provide enough balcony avlble just no key so we must request for lock and unlock, breakfast average, pool just enough for kids theres a small playground and kids can feeding birds at morning on breakfast time cleanlines enough, parking in our experience limited and narrow thankyou aviary mybe welcomback later.

Its really not comfort for staycation, the bedroom is not dirty, and the brekfast is not tasty food. Sorry for the honest review!

The worst hotel room I've been reserved. The room is smell like hell. The bed sheet is yellowish like never wash. When you are standing at the car park you will smell human feces. Only a few minutes after check-in I'm immediately check out.

This is a great place for relaxing, ambience is good, staff are very helpful, next trip to bintaro will come back again. Close by grocery store and owner are the same. Good job 👍.

Kamar bau banget, sprei dan bantal yg bau akhirnya diganti dengan yg baru, service cepat tanggap, tapi gak kuat malamnya bau roko dr luar masuk ke ruangan kamar semalaman, kasian ibu saya.

It was a pleasant experience. The location is very convenient, close to shops. The apartment was clean, well-furnished, and had all the essentials I needed for a comfortable stay. The check-in process was smooth, and the host was responsive to my questions. Perfect for a short visit!

I love this place so strategic for my bussines and comfort more friendly