Villa in Kedah

The room was generous in size, and at the far side of the adult swimming pool so was peaceful too. In the main the staff were pleasant, particularly there outside staff, maintenance and gardening. Location was good, not far from the beach, shops, restaurants etc.

The room is spacious and clean. The amenities is okay. Their towel is not smelly like other people review. Maybe they have improve their service and cleanliness. What can I say is I had a great stay at here for 4 nights. This hotel location is really nearest to underwaterworld and pantai chenang and other duty free shop and restaurant. Even the restaurant in the hotel is tasty especially their nasi ayam. The price is even affordable. Minus to their televison and their air conditioner is quite old and don't provide any remote. Even their TV can't watch at all. But not really care much since I don't spend time to watch TV and I don't really like cold temperatures. However the staff is not that friendly and lack of customer service skills. Need to be train more on that. At least a smile, basic warm gesture would help.

Chose the hotel because it is near airport and provide airport transfer. Room very basic and not soundproof. Other amenities like bath gel and tooth brush were provided. However only provided bath towel and one floor towel. Shower door did not close properly so floor gets very wet after shower. Will stay again due to location and accessibility.

Room is a bit dark and stuffy. Some lights were not functioning.

TV no channel, air conditioner not cool.

Recommended hotel for stay in Alor Setar, we extend until 3 day.

The room was clean, staff were attentive and professional and the food was both cheap and tasty.

Very clean and the staff good and helpful.