Parking easily access, check in also smooth (thanks to friendly and helpful staff), room was amazing. I love everything about this hotel ❤️ gonna came back in future!
I would highly recommended. Thank you for the beautiful birthday decoration my friend really like it. It is lucky to have an amazing team of staff who want guests to feel welcome and enjoy their stay. We will be returning to this excellent hotel.
The room was clean and beds were super comfy. Breakfast was a lot, so much to choose from! I was here to celebrate my mom's birthday. I put in a request for some birthday amenities but too bad the hotel overlooked it. Overall, it was a pleasant stay. Just wished that they looked into my request.
Perfect for honeymoon or family outing! I was all alone but they nicely upgraded my room to a two-room suite with super spacious kitchen, dining, and living room. Located strategically in the upscale area, really easy to reach out with public transportation (the LRT). Nice pool, nice facilities! Love everything about this hotel.
Great service, nice breakfast, quiet and peaceful despite of its location, friendly staff and good assistance. Recommended stay as the price is reasonable too.
The overall hotel experience was great; we were approached and helped right away upon arrival; front desk staff Mubahil was very helpful and attended to our questions and needs; the room was clean and very comfortable; check in process is quick; will surely recommend
The room quite comfortable and the service also good. However we can hear people next door chatting and the sound from outside. It was disturbing us to sleep well.
The female staff member was extremely uncomfortable and raised her voice when I asked to change rooms. I feel very bad with this happens, b/c I went to Malaysia I always to book a hotel here, but this time I was disappointed with the employee 's attitude. This experience was really bad.
the staff was friendly and accommodating !
but the room condition is unacceptable for a big brand name of IBIS hotel . broken floor found , unbalance floor when enter to toilet which possible makes people fall down . bed room chair was shaking almost broken without checking . room is smelly because of old ? kindly improve it