I would highly recommended. Thank you for the beautiful birthday decoration my friend really like it. It is lucky to have an amazing team of staff who want guests to feel welcome and enjoy their stay. We will be returning to this excellent hotel.
Great service, nice breakfast, quiet and peaceful despite of its location, friendly staff and good assistance. Recommended stay as the price is reasonable too.
The overall hotel experience was great; we were approached and helped right away upon arrival; front desk staff Mubahil was very helpful and attended to our questions and needs; the room was clean and very comfortable; check in process is quick; will surely recommend
It is easy for me to check in here and it is quite satisfied me because it is near mall which I can relax myself after meeting by watching movie. It is also near to Danau kota where I will go to whenever I check in. Basically it's cheap and give me best service. I wish I can get free membership for this year, my membership is already expired.
I like it because it's very close to Decathlon. There's another new hotel nearby, but price is too high. Overall stay was ok. Room was nice, AC worked properly, clean bathroom, comfy pillows.
The room quite comfortable and the service also good. However we can hear people next door chatting and the sound from outside. It was disturbing us to sleep well.
The female staff member was extremely uncomfortable and raised her voice when I asked to change rooms. I feel very bad with this happens, b/c I went to Malaysia I always to book a hotel here, but this time I was disappointed with the employee 's attitude. This experience was really bad.
the staff was friendly and accommodating !
but the room condition is unacceptable for a big brand name of IBIS hotel . broken floor found , unbalance floor when enter to toilet which possible makes people fall down . bed room chair was shaking almost broken without checking . room is smelly because of old ? kindly improve it